Medical Assistant- Urology Technician II

2 weeks ago

Danvers, United States Massachusetts General Hospital Full time
Medical Assistant- Urology Technician II-(3287447)

Description

Under the direction of the Practice Manager, the Urology Technician II (UT- II) is responsible for assisting the physicians, advanced practice providers, and nurses with management and treatment of patients during office visits and other tasks related to the visit consistent with his/her training and skills. The UT- II works with the care team in providing a wide variety of clinical and technical support functions in the delivery of care within the practice. His/her primary role is to assist with outpatient procedures, assure efficient patient flow through the clinic, to maintain a clean, organized, and safe patient care environment and to promote patient satisfaction by interacting with patients in a professional, respectful, and friendly manner.In addition, the UT - II is expected to actively collaborate with the Practice Manager to ensure effective UT efforts across the clinical practice, and to function as a mentor to the UT - I.

General Responsibilities:

Ensures efficient patient flow through the clinic:

Greets patient and family in waiting room and escorts to exam room. Identify patient using 2 identifiers (name & DOB). Alerts patients to possible delays in visit timing. Obtains and documents accurate vital signs, height, weight, pain level and allergies. Ensure that pre-visit paperwork has been completed. Prior to or during the patient appointment, performs appropriate ancillary services (urinalysis) unless otherwise directed by the physician. Obtains (verify using 2 identifiers), processes, and documents results for urine specimens using the Clinitek device. Under direction of physician sends urine specimens for culture & sensitivity or cytology (verify using 2 identifiers). Anticipates needs of physician during the appointment, setting up special equipment, supplies and paperwork as needed for visit. Alerts provider when the patient is ready to be seen and communicates all pertinent clinical information. Assist patients with check-out process. Cleans and prepares exam room for next patient Responds to the need to expedite processes, trying to maintain schedules and timely patient flow. As appropriate, assists physicians with patient care during patient visits. Adheres to MGH hand hygiene and standard precaution guidelines. Provides care appropriate to age group of patients in the practice setting and documents data per practice protocols. Supports a variety of treatments and procedures according to Department/MGH standard policies and procedures. Correctly and appropriately uses Ambulatory Patient Tracking System to enhance patient flow via timely and effective communication of patient movements in practice.

Maintains neat, clean, and safe exam rooms and treatment areas:

§Ensures:

§Patient care areas are clean, organized, and ready for patients

§Exam and treatment rooms are properly stocked, equipped, and secured as applicable

§All equipment is cleaned after use per office protocol and is in good working order with a current biomedical inspection sticker

§Supplies are put away in a timely manner.

Participates in daily operational activities necessary for a safe patient care environment:

Checks unit emergency equipment for lock integrity and biomedical safety checks. Checks all refrigerator temperatures and maintains records in the Safety Manual. Performs all quality checks for the POCT. Performs all quality checks for the Cidex OPA and the Steris system. Assumes responsibility for the maintenance of neat, organized and well stocked exam rooms. Understands and monitors appropriate cleaning of all equipment. Maintain patient confidentiality. Maintains MGH-JCAHO standards on the unit. Effectively communicates any care-patient issues with peers, nursing staff, Practice Manager, and Operations Manager. Effectively supports and functions as a member of the care team. Promotes patient/customer satisfaction by interacting with patients in a professional, respectful, friendly manner consistent with their needs. Adheres to Human Resource policies with respect to attendance and dress code. Adheres to MGH customer service philosophy in all patient interactions. Interacts in a professional, supportive, and collaborative fashion with other members of the care team. Accepts delegated responsibilities in a positive manner. Offers to help others in the practice when able. Before leaving the practice for breaks/lunch/meetings, ensures that adequate coverage is available. Engages in constructive problem solving with others in the practice as problems arise. Participates in MA in-services as scheduled. Attends and participates in staff meetings. Completes all annual required training.

Specific Urology Duties:

·Principally focus on support of the procedural areas of the Urology ambulatory practice.

·With the assistance of a peers, manage up to 50 procedural patients daily.

·Develop and maintain an inventory of procedure-specific equipment and supplies to par with inventory status and location communicated to staff, care team, etc.

·Monitor procedure schedules 48 and 24 hours prior to procedure dates to ensure proper scheduling of exams. Collaborate with procedure team to resolve any mis-scheduled exams.

·Prepare procedure rooms with the necessary supplies, equipment, etc. for each unique procedure.

·Maintains systems of care and preventative maintenance of all equipment.

·Able to set up Urology procedure suites for varied procedures, including but not limited to cystoscopies, bladder and prostate biopsies, UDS, vasectomies and laser procedures.

·Contacts vendor with equipment issues and communicates to staff and care teams in such scenarios.If needed, arranges for alternative testing times and locations for patient care impacted by equipment outages.

·Maintains eye wash station and corresponding log sheet.

·Prepares Urology procedure suites consistent with procedures scheduled to be performed (; ultrasound probe for biopsy; flexible cystoscope for cystoscopies).

·Prepares for and assists in Urodynamic (UDS) testing procedures, including cystometrogram and uroflowmetry.Proficiently and safely operates UDS equipment.

·Efficiently prepares procedure rooms for emergency and unscheduled procedures.

·Within procedural support, observes all universal protocols and precautions.

·Orders procedural and other supplies for Urology practice.

·Understands the reprocessing of all utilized equipment.Cleans urological instruments using proper precautions, sterile technique, and appropriate cleaning agents.

·Maintains equipment with support of MGH Bio-Med, vendors & manufacturers

·Trouble-shoot equipment maintenance problems and promptly report major issues to the vendor and/or Operations Manager.

·Prepares (undress, prep, drape) and properly positions patients for Urological procedures.

·Assist Urologists in procedure rooms throughout Urology procedures.

·Reinforce instructions to patients regarding appropriate post-procedure care and limitations following ambulatory Urological procedures.

·Assist patients in completing various research-related questionnaires and health surveys.

·Reviews providers’ daily and weekly procedural schedules to plan for staff, space & supply requirements and availabilities.

·Collaborates with team & other disciplines to formulate solutions for potential & real problems.

Skills & Competencies Required

Able to multi-task in a busy practice environment and see work through to completion

Accuracy and attention to detail

Strong patients care skills; excellent interpersonal skills

Sound judgment and problem-solving ability

Ability to work independently and as a team player.

Demonstrated knowledge of HIPAA and infection control

Ability to precept new urology technicians

Qualifications

Minimum Required:

High school diploma, GED or equivalent

Medical Assistant Certification

2-4 Years MA experience; Urology experience a plus

BLS Certification

Laser Certification (Must be obtained within six months of hire)

EEO Statement

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Primary Location

:MA-Danvers-MGH Danvers

Work Locations

:MGH Danvers102 - 104 Endicott StreetDanvers01923

Job

:Health Technician/Technologist

Organization

:Massachusetts General Hospital(MGH)

Schedule

:Full-timeStandard Hours:40

Shift

:Day JobPosted Shift Description:8:30 am - 5:00 pm Mon-Fri

Employee Status

:RegularRecruiting Department:MGH Urology

Job Posting

:Apr 24, 2024

  • Medical Assistant- Urology Technician II

    2 weeks ago

    Danvers, Massachusetts, United States Massachusetts General Hospital Full time

    Medical Assistant- Urology Technician II Description Under the direction of the Practice Manager, the Urology Technician II (UT- II) is responsible for assisting the physicians, advanced practice providers, and nurses with management and treatment of patients during office visits and other tasks related to the visit consistent with his/her training and...

  • Technician Ii

    3 weeks ago

    Danvers, United States Medtronic Full time

    **Careers that Change Lives** Medtronic Interventional Vascular & Structural Heart (IV&SH) provides interventional devices to treat coronary arteries that are blocked by atherosclerotic plaque and devices and therapies to treat structural defects of the heart. Our Danvers Massachusetts campus brings all of our cardiac and vascular businesses together into...

  • Building Maintenance Technician II

    2 weeks ago

    Danvers, Massachusetts, United States Johnson & Johnson Full time

    DESCRIPTION:Abiomed, part of Johnson & Johnson MedTech is recruiting for a Maintenance Technician II located in Danvers, MA.Abiomed, part of Johnson & Johnson MedTech, is a leading provider of medical devices that provide circulatory and respiratory support, with a mission of recovering hearts & saving lives. Abiomed's "Patients First" culture drives our...

  • Building Maintenance Technician II

    1 month ago

    Danvers, United States Johnson & Johnson Full time $25 - $31

    DESCRIPTION:Abiomed, part of Johnson & Johnson MedTech is recruiting for a Maintenance Technician II located in Danvers, MA.Abiomed, part of Johnson & Johnson MedTech, is a leading provider of medical devices that provide circulatory and respiratory support, with a mission of recovering hearts & saving lives. Abiomed's "Patients First!" culture drives...

  • Production Associate Ii

    3 weeks ago

    Danvers, United States Johnson & Johnson Full time

    **Abiomed,** part of the Johnson & Johnson Family of Companies is recruiting for a **Production Associate II** to be located in **Danvers, MA.** About Johnson & Johnson **I Am Abiomed | I Am Heart Recovery | Patients First!** The Cleanroom Production Associate II will be responsible for assembling, inspecting and testing high quality medical devices while...

  • Production Associate II

    1 week ago

    Danvers, United States Johnson & Johnson Full time

    Job DescriptionProduction Associate II will be responsible for assembling, inspecting and testing high quality medical devices while working within a controlled manufacturing system.Principle Duties and Responsibilities:Process polymer materials to compose, test, or apply on medical devices per approved manufacturing proceduresAssemble plastic and metal...

  • Front Desk Reception, Psc Ii

    3 weeks ago

    Danvers, United States Massachusetts General Hospital(MGH) Full time

    **Front Desk Reception, PSC II** - (3287205) **GENERAL SUMMARY/ OVERVIEW STATEMENT**: The Patient Services Coordinator II (PSC II) position offers exposure to the clinical, operative, and academic aspects of Orthopaedic Surgery. This position offers terrific opportunities to work with Orthopaedic Surgery Providers and contribute to cutting-edge...

  • Manufacturing Equipment Tech II

    1 month ago

    Danvers, United States Johnson & Johnson Full time $25 - $31

    Abiomed is recruiting for a Manufacturing Equipment Technician II , located in Danvers, MA.Abiomed, part of Johnson & Johnson MedTech, is a leading provider of medical devices that provide circulatory and respiratory support, with a mission of recovering hearts & saving lives. Abiomed's "Patients First!" culture drives our skilled workforce and strong...

  • Administrative Assistant

    3 weeks ago

    Danvers, United States Beverly Hospital Full time

    **Job Type**:Per Diem **Time Type**:Part time **Work Shift**:Day (United States of America) **FLSA Status**:Non-Exempt **When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** Administrative Assistant - Medical Specialties - Lahey Outpatient Center of Danvers **Position Summary**: Provides...

  • Sterile Processing Tech Ii

    3 weeks ago

    Danvers, United States Massachusetts General Hospital(MGH) Full time

    **Sterile Processing Tech II** - (3294624) **Sterile Processing Tech II** **Shift: 11am-7:30pm** Under the general guidance and direction of the CSPS Clinical Operations Supervisor the Central Sterile Processing Technician 2 independently performs all core job responsibilities in the Sterile Processing Department. Core Sterile Processing functions include...

  • Medical Device Assembly Associate

    1 month ago

    Danvers, United States Johnson & Johnson Full time $25 - $34

    Abiomed, part of the Johnson & Johnson Family of Companies is recruiting for a Production Associate II to be located in Danvers, MA.Abiomed, part of Johnson & Johnson MedTech, is a leading provider of medical devices that provide circulatory and respiratory support, with a mission of recovering hearts & saving lives. Abiomed’s “Patients First!” culture...

  • Front Desk Reception, PSC II

    2 weeks ago

    Danvers, United States Mass General Brigham Full time

    Front Desk Reception, PSC II-(3292524) Description GENERAL SUMMARY/ OVERVIEW STATEMENT: The Patient Services Coordinator II (PSC II) position offers exposure to the clinical, operative, and academic aspects of Orthopaedic Surgery. This position offers terrific opportunities to work with Orthopaedic Surgery Providers and contribute to cutting-edge...

  • Medical Assistant

    7 days ago

    Danvers, United States Northshore physicians associates pc Full time

    Overview: We are seeking a skilled and compassionate Medical Assistant to join our team. As a Medical Assistant to provide necessary support for office operation. This is an exciting opportunity to work at an outpatient clinic setting, improve your own clinical skills while helping patients. **Responsibilities**: - Perform vital signs measurements,...

  • Medical Assistant

    1 month ago

    Danvers, Massachusetts, United States Partners Healthcare System Full time

    Bonus - We're offering a generous sign-on bonus of $750.00 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. About Us North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative...

  • Physician / Cardiology - General / Massachusetts / Permanent / General Cardiology opening north of B

    1 month ago

    Danvers, Massachusetts, United States Britt Medical Search Full time

    Outpatient center in North Boston is currently seeking a General Cardiologist to join its team. Call 1:6. A mix of inpatient and outpatient will be included.Outpatient Center is an outpatient medical and surgical center offering a full range of services, including primary care, surgery and preventive care, cardiovascular disease management, pediatrics,...

  • Developmental Services Worker II

    1 month ago

    Danvers, Massachusetts, United States The Commonwealth of Massachusetts Full time

    Job DescriptionThis position is located in Danvers, MAThe Department of Developmental Services (DDS) seeks a caring and compassionate applicant for the role of Direct Care Worker II (DSW II) who is committed to building meaningful relationships in order to provide outstanding care and service. The Direct Care Worker II provides direct care services and aid...

  • Senior Product Development Engineer II

    2 months ago

    Danvers, Massachusetts, United States Johnson & Johnson Full time

    As a Sr. Product Development Engineer II you will design Abiomed's next generation of innovative heart pumps and accessories. You will work with clinicians to develop user needs, ideate novel concepts, rapidly prototype solutions, design & develop capable and scalable manufacturing processes. You will work in a dynamic fast paced environment that is...

  • Patient Services Coord. Ii-danvers

    4 weeks ago

    Danvers, United States Massachusetts General Hospital(MGH) Full time

    **Patient Services Coord. II-Danvers** - (3289888) Under general supervision of the Operations Manager, the Patient Service Coordinator II coordinates the delivery of quality care while enhancing the patient/ customer service experience within the Imaging department. Works with all stakeholders including patients, physicians and clinical staff for...

  • Manufacturing Engineer II

    1 month ago

    Danvers, Massachusetts, United States Millipore Corporation Full time

    MilliporeSigma in Danvers, MA is seeking a Manufacturing Engineer. In this role you will work with a team of manufacturing engineers and technicians to lead projects that support the manufacturing floor.Responsibilities:Regular collaboration with other engineers, technicians, quality, and production operatorsProactively evaluate all activities within a work...

  • Veterinary Technician

    2 weeks ago

    Danvers, Massachusetts, United States MSPCA Angell Full time

    This is a full time 40 hour a week position, Monday through Friday day shift hours In thispositionwe are looking for an experienced veterinary technician to become part of our innovative veterinary clinicwhichopened in2019at the Essex North Shore Agricultural and Technical High School (Essex Tech). Located at the Essex Tech Danvers complex, this clinicis...