Software Development Engineer II, AWS Managed Operations

7 days ago


Herndon, United States Amazon Development Center U.S., Inc. Full time
Are you a Software Engineer who is passionate about automation? Does the idea of working with lots of streaming data using the latest and greatest AWS services excite you? Do you want to design and build software that improves cloud operations at global scale? Come join the AWS Managed Operations organization

About our Software Development Engineers:

Our engineers use the latest and greatest AWS technologies to build cloud-native big data analytics solutions that collect and process millions of events from across all AWS to generate insights on operational practices and risks. As part of our team, you’ll be challenged to think outside the box and not only meet the needs of our customers today, but to predict and create what they’ll need in the future. You’ll have the opportunity to tackle big technical problems and push the boundaries on what’s possible for cloud computing.

You will collaborate closely with software engineers, data scientists, business analysts, site reliability engineers, front-end engineers, technical program managers and other roles across AWS to create DevOps mechanisms, metrics and visualizations that help all Amazonians build, deploy and operate their services consistently across all AWS regions according to AWS operational excellence best practices. We take code reviews seriously. We believe thorough and respectful code reviews raise our code quality, grow our technical acumen, and provide opportunities to support and share knowledge with each other.

When you’re ready, you will have on-call responsibilities, typically for one week every two months. No one likes getting paged in the middle of the night or on the weekend, so we work hard to ensure that our systems are fault tolerant and resilient. When we do get paged, we work together to resolve the root cause of the issue so that we never get paged for the same issue twice.

If Arlington, VA:

This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

This position requires that the selected candidate be a United States Citizen.

Key job responsibilities
- Developing distributed system software
- API development
- Building new products and services from the ground up
- Developing prototypes at the right level of fidelity for each phase of development, from startup through launch and beyond
- Distributed (multi-tiered) systems, algorithms, and relational databases
- Synthesize requirements underlying feature requests, recommend alternative technical and business approaches, and facilitate engineering efforts

A day in the life
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Mentorship & Career Growth:

We are dedicated to supporting our new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

Every new team member starts with a comprehensive 90-day onboarding period. New team members do not join an on-call rotation until they are fully ready and have had the opportunity to shadow other on-call engineers.

Work / Life Harmony:

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

About the team
The Metrics, Monitoring, and Automation tools team develops software applications and services that exist at the intersection of DevOps, Site Reliability Engineering and Big Data to help ensure services offered in every AWS region meet the highest standards of operational excellence and offer a consistent customer experience. Our tools ingest and process millions of records pertaining to software deployments and DevOps events across the entire company to inform Amazonians of risks caused by technical differences in software and infrastructure-as-code deployed across AWS regions

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Herndon, VA, USA

BASIC QUALIFICATIONS

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

PREFERRED QUALIFICATIONS

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- 5+ years professional experience in commercial/large scale system software development and delivery.
- 5+ years of object-oriented design and implementation experience (Ruby, Java, Python, and/or C++), preferably on Linux.
- 2+ years experience Computer Science fundamentals in data structures, algorithm design and problem solving.
- Experience building new products and services from the ground up.
- Experience with AWS technologies
- Strong written and verbal communication skills; ability to communicate effectively with both technical and non-technical individuals
- Deal well with ambiguous/undefined problems; ability to think abstractly
- Ability to synthesize requirements underlying feature requests, recommend alternative technical and business approaches, and facilitate engineering efforts to meet aggressive timelines
- Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills
- Meets/exceeds Amazon’s leadership principles requirements for this role
- Meets/exceeds Amazon’s functional/technical depth and complexity for this role



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