Associate Director

4 weeks ago


New York, United States NYU Langone Health Full time

We have an exciting opportunity to join our team as a Associate Director - Network Engineering.

In this role, the successful candidate gives input for planning, executes against resource plans and budgets. Participates in and oversees staff responsible for providing and maintaining a reliable technical infrastructure to effectively serve the customer community. This may include running, maintaining, and troubleshooting systems, servers, networks, and/or desktop environments; responding promptly and effectively to customer problems and either directly resolving the problems or escalating to the appropriate resource and monitoring its effective resolution. Provides work direction and reviews work as needed

Job Responsibilities:

Reporting to the Senior Director of Network Services, the Associate Director of Network Engineering is responsible for setting solution strategies, engineering design, implementation and operationalizing best practices around our network systems technology platforms. At NYU Langone Health, we leverage both Arista and Cisco systems network routers and switches as well as other network management solutions.

The Associate Director of Network Engineering partners with architecture teams to align various network solutions to meet our application and business needs to support our clinical, administrative, education and research staff. This includes performing assessments and be the liaison with key strategic partners/vendors to ensure that these platforms are maintained and always within accepted vendor guidelines to keep the technology debt at agreed upon levels.

This role will provide structure and leadership to manage team priorities, streamline work efforts, manage business expectations and communicate status to leadership. As a member of the infrastructure management team, this position leads new thinking on how we refresh our network systems platform technology.

The individual should be comfortable working across all of NYU Langone Health’s business units to implement, enhance and maintain secure applications delivery. This individual will leverage the latest recognized technologies and processes and will execute a multi-year roadmap to deliver these services.

Additional Position Specific Responsibilities:
Manage a technical team of engineers to provide network systems solutions Ensure continuous focus on improvement of our Network platforms based on latest technologies to develop a roadmap for a collaborative scalable organization
Work closely with MCIT architects to formulate strategies on how Network Systems platforms can improve our enterprise security posture.
Develop network systems connectivity solutions to support enterprise applications.
Perform proactive capacity planning reviews of network systems resources to support the continuous growth of the Medical Center.
Assess the latest market trends and evaluate how they may be incorporated into our strategy to improve the enterprise network platform.
Communicate effectively within and across multiple teams including vendors as required.
Provides technical support escalation for Network Operations team.
Drive cultural change and increase collaboration levels within the organization:
Provide leadership across the function, while driving performance improvement, building technical capability and developing talent
Drive a culture of continuous improvement that proactively manages resolution of serious and complex problems, identifying underlying causes and performing corrective action appropriately
Help define and deliver strategies and solutions for Network Systems platforms transformation, including the vision, roadmap and governance model
Implement an overarching strategy, and framework rein in emerging technologies, optimize capital and operating costs and provide new and enhanced customer experiences for employees and clients.
Provide the rapid integration of emerging technologies and innovation, allowing our internal/external applications to access their data securely anywhere and anytime.

Minimum Qualifications:
To qualify you must have a 10 or more years of experience and BA/BS degree or equivalent. Prior supervisory experience is required

Preferred Qualifications:
Ten years or more of relevant IT work experience in the Networking Field.
Strong hands on experience with Cisco IOS, Cisco hardware, IP Routing and Switching. Additionally, the candidate will have working knowledge of IP Firewalls, IP Load balancers and IP Multicast.
Strong working knowledge and experience with systems design in the following technologies: TCP/IP, Cisco IOS, LAN/WAN, Service Provider/Extranet networks, Ethernet switching, BGP, EIGRP, SNMP, VPN, MPLS, VRF, Traffic Engineering, IPSEC, etc.
At least 10 years experience working with various Cisco networking platforms, both virtual and non-virtual, Cisco ASR/ISR routers, Cisco Catalyst Switches, Nexus/ACI. Cisco Wireless Controllers, Traffic Shaping solutions, Infoblox, Network Monitoring Tools.
Knowledge of commercial enterprise-level tools and products to provide network services, including: firewalls, IPS/IDS, DNS, DHCP, web security, TACACS+, VPN and NAC.
Excellent verbal and written communication skills. Must have the ability to provide the non-technical explanation of technology for nontechnical managers, directors and above. Great people skills are a must.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment.



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