Retail Customer Service

1 week ago


New Orleans, United States Mktg House Ltd Full time

We are currently looking for a friendly and motivated Retail Customer Service Associate to join our team and help us create memorable experiences for our customers.


As a Retail Customer Service Associate, you will be the face of our store, responsible for providing excellent customer service and ensuring a positive shopping experience. You will assist customers, handle transactions, and maintain a clean and organized store environment.

 

Key Responsibilities:

  • Greet customers warmly and assist them with their inquiries and purchases.
  • Provide product information, demonstrate product features, and answer customer questions.
  • Process transactions accurately and efficiently using our point-of-sale (POS) system.
  • Handle returns, exchanges, and inquiries in a courteous and professional manner.
  • Maintain a clean and organized store layout, restocking shelves as needed.
  • Collaborate with team members to meet sales goals and promote special offers.
  • Stay informed about new products, promotions, and store policies to provide customers with accurate information.

Qualifications:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-centric attitude.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Proficiency in using POS systems and basic computer skills.


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