Data Entry/Office Admin

2 weeks ago

Byron Center, United States Rainbow Restoration Full time

Are you an eager self-starter who loves systems and improving efficiency? Do you have excellent communication skills with supervisors, employees, and customers and can effectively manage a variety of situations on a day-to-day basis? Are you skilled at using up-to-date technology to drive processes and systems in a fun fast-paced office environment?


As an Data Entry/Office Admin, you will be in a supporting role assisting with our restoration team, providing administrative support services and maintaining office systems, procedures, and policies. You’ll ensure that the daily date entry functions smoothly and that the highest quality customer service is delivered by office staff. And most importantly with all team members at Rainbow Restoration, you’ll help people when they need it most


If you’re ready to start a career where you do something different every day and enjoy knowing that you’re making a difference in the lives of our customers and team members, we want to talk to you


Why You Should Join Our Team as a Data Entry/Office Admin

• Professional training and development. We recognize that your success is our success Our goal is to help you meet your personal and professional goals while also partnering with our team to reach business goals together

• This is a career. With the ability to independently manage projects and directly affect outcomes, your career growth opportunities are in your hands Company growth is your growth

• Autonomy. You’ll have a lot of independence as a Data Entry/Office Admin, with your ability to make quick decisions and flexibility in how you create systems to communicate with and help the team throughout the day.

• This is a stable industry. Restoration services will always be needed when a disaster strikes at someone’s home or business. This means you’ll have a long-term opportunity to use your skills with us at Rainbow Restoration.


Your Responsibilities as a Date Entry/Office Admin

You’ll be a key component of our team responsible for creating systems, implementing procedures, holding the team accountable and reporting daily and weekly updates. As you grow in experience, here are some of the things you will do:

• Receive incoming calls, from clients, vendors, insurance companies, and field staff.

• Notify customers of service call status and follow up with customers after work is complete

• Clerical duty as required including customer and job data entry into proprietary software

• Create and manage an organized filing system, upload and keep records of important data


How to be Successful as a Data Entry/Office Admin

Your success as a Date Entry/Office Admin is entirely within your control.

We won’t sugarcoat it; we deal with emergencies With emergencies comes high stressed customers, who, at times may need empathy and reassurance that everything will be ok. Exceptional communication in all situations will be important.


You’ll be a great fit to grow in this role if:

You know how to provide exceptional customer service. You show empathy for the customer, you are friendly, and you are always professional in both your appearance and your attitude.

You have great attention to detail. This is key to ensuring that the detailed documentation of a loss are accurate and complete. Using the latest systems and technology to document and process jobs, ensures that we do projects right the first time every time.

You are a team player. As part of a team passionate about helping others, you must be dedicated to excellence and ready to step up and help, no matter what.

You are positive and have a resilient attitude. You find excitement in the unknown and are eager to show up on time to do what it takes to get the job done.


Job Requirements for the Date Entry/Office Admin

Here are the minimum requirements to be considered for this job.

• Must have a valid driver’s license.

• Must be able to lift 50 pounds unassisted.

• Must be able to walk/stand for long periods of time.

• Must be able to wear respiratory equipment and PPE.


Benefits

The pay range for this position is $17.00 - $22.00 per hour.



If you’re ready for a rewarding and exciting career, apply now and join the Rainbow Restoration team


APPLY TODAY

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