IT Engineer II

4 weeks ago

Deerfield, United States Walgreens Full time
Job Summary:

Performs and implements assignments that impact important /complicated components/processes of the specified functional area of the Technology operation. Work is received in short- and mid-term assignments that are important / complicated undertakings and regularly require the application of independent judgment. Operates within the context of approved methods.

Job Responsibilities:
  • Actively participates in the daily operational activities that impact important components / processes of the of the IT work function, and may include responsibilities, such as:
    • Execution of deployment operations to monitor and improve on pre-release, upgrades and current versions of software.
    • Evaluating compatibility of programs with existing hardware and/or software features.
    • Development of protocols to support established standards.
    • Improving operation and monitoring of advanced or complex features.
    • Development of processes and interface requirements.
    • Data development and definition of acceptance criteria.
  • Gathers and updates necessary information and communicates to appropriate parties.
  • Utilizes experience in order to identify problematic relationships. Anticipates, prevents and eliminates problems and creates efficient fixes. Facilitates elimination of problems and roadblocks before they occur.
  • Works cross-functionally to accomplish assignments. Interacts with internal and external peers and managers to exchange complex information related to areas of specialization.
  • Mentors less experienced members of the team.
  • May assist in live site support and incident resolution that may include on-call rotation.
About Walgreens and WBA

“About Walgreens and WBA
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