Senior Unified Communications Engineer

Found in: Talent US C2 - 6 days ago

Torrance, United States NTT Full time

Want to be a part of our team?

Would you like to professionally support, develop and implement Unified Communications projects and concepts with a focus on Microsoft technologies?

As Unified Communications Engineer, the focus is on support, conception and technical implementation. In this position you are responsible for implementation and end-to-end responsibility for the function and quality of these technical services.

Working at NTT

You are responsible for the planning and implementation of innovative Microsoft Collaboration Services for our customers.

In your position you are responsible for the analysis, planning and implementation of migrations of existing technologies to future-oriented infrastructures (cross-technology collaboration and unified communications concepts) and implement them successfully. You develop detailed technical concepts in the course of tenders and exciting projects. As an engineer, you are responsible for testing and high-level troubleshooting (remote and on-site - if necessary, also on-call duty) and maintain documentation and specifications. You work closely with our internal and external partners. You will further develop customer solutions and plan new concepts together with presales (evaluation and testing).

Knowledge, Skills, and Attributes:

Very good knowledge and several years of experience in the field of Microsoft Unified Communications solutions, ideally you also have certifications in one of these areas. Analytical and solution-oriented thinking and acting
Strong interest in continuous training as well as future trends and technologies High communication skills and implementation skills Strong customer and service orientation Responsible, independent and accurate way of working. Very good knowledge of English.

Required Experience:

At least 3 years’ experience in Microsoft Collaboration environments. Microsoft Teams SBC AudioCodes Cisco UC, Cisco Video (CMS) IPTrade

Experience in any following area will be considered as plus:

Voice Recording (NICE) Skype for Business IT Service Management (ITIL Foundation certified) Audio Video-conferencing expertise (Cisco, Microsoft)

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