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Concessions Associate
3 months ago
Summary: This is a hands-on position, providing the highest degree of professional concession service to guests with the goal of achieving customer satisfaction and retention.
Essential Duties and Responsibilities
- Preparation, cooking and service of all menu items. Some cooking and operation of cooking equipment required.
- Perform all opening and closing duties as requested.
- Maintain equipment through proper cleaning and scheduled maintenance.
- Operate POS touch screen cash register and maintain cash handling procedures.
- Fulfilling service requirements of each scheduled event.
- Maintains inventory control procedures.
- Ability to follow all company Department of Health rules and food handling policies.
- Attention to detail and consistency in every area.
- Position is very hands on with excessive interaction with staff and customers.
- Ability to work a flexible, non-standard work schedule including nights, weekends and holidays.
- All other duties as required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- High school diploma or equivalent
Skills and Abilities
- Kitchen, cooking, or related culinary experience helpful
- Strong customer orientation with ability to be a team player.
- Excellent oral and written communication skills.
- Consistent attention to detail.
- Experience with Micros or similar touch screen cash register systems.
- Excellent customer service skills.
- Ability to undertake and complete multiple tasks.
- Must possess or have the ability to obtain Basic Food Handling and Safety Certification.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to stand/sit/walk for extended periods of time.
- Physically able to move/lift 50 lbs.
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