Sales Operations Analyst, SMGS Ops

1 month ago


Seattle, United States Amazon Web Services, Inc. Full time
AWS Sales Marketing and Global Services Operations (SMGS) is seeking a Sales Operations Analyst to work with the Core Services and Advanced Compute teams globally. This role will be a member of the Service-Aligned Operations team supporting Worldwide, GTM and Area Specialists, partnering to help grow adoption for strategic AWS domains and services. This role will have the responsibility to continuously evolve forecasting models, analyze historical results, and make business recommendations to senior management based on those analyses – all in an environment of rapid growth and increasing complexity. This will include working with the Specialized Sales leadership to develop, implement and manage the business processes, systems, reports and strategies that optimize business functions to meet organizational goals and initiatives.

In this role, you will work closely with members of the Specialist teams for Core Services and Advanced Compute, to ensure we are capturing and surfacing the best data and information to make optimal business decisions across our global program.

Key job responsibilities
- Work Directly with data and data models.
- Work with large data sets and the technical tools needed to work with them.
- Advocate on behalf of customers to other internal stakeholders.
- Drive towards simple, scalable solutions to difficult problems.
- Project-manage multiple workflows.
- Communicate complex analytical results, both written and verbal, in a clear and easy-to-understand way.
- Work with key business stakeholders to understand requirements and shape analytical deliverables.
- Strategically analyze business, product and technical challenges.

About the team

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

We are open to hiring candidates to work out of one of the following locations:

Dallas, TX, USA | Denver, CO, USA | San Francisco, CA, USA | Santa Clara, CA, USA | Seattle, WA, USA

BASIC QUALIFICATIONS

- 3+ years in experience in Sales Operations, Sales Analytics, Business Analyst or Finance
- 3+ years of experience building data analysis
- 3+ years of experience with Excel, SQL, Python
- 3+ years of experience in data visualization with tools such as Tableau, PowerBI, or AWS QuickSight
- Strong written and verbal communication skills, with a track record of supporting a variety of stakeholders

PREFERRED QUALIFICATIONS

- 3+ years of advanced proficiency in Excel (including VBA, Macros, Pivot Tables, array functions, Power Pivots, etc)
- 3+ years of experience in SQL and manipulating large data sets in a database
- Proven experience working with sales systems and tools such as CRM, variable compensation, and revenue reporting
- 5+ years of finance, business management and sales operations experience
- A motivated self-starter who can work independently in a fast paced, ambiguous environment
- Detail oriented and experience balancing multiple tasks and deadlines
- Exhibits sound business judgment and a proven track record of taking ownership, leading data-driven analyses, and providing clear answers to complex problems



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