Lead Quality Analyst

Found in: Talent US C2 - 6 days ago

Chicago, United States Dumpa Consulting LLC Full time

Company Overview


Dumpa Consulting LLC is a pioneering staffing and consulting company that is dedicated to helping companies find the right talent and ensuring that talent is rewarded with the right kind of package. We empower consultants to dream big and achieve their goals. With 11-50 employees, Dumpa Consulting LLC is committed to providing exceptional opportunities and growth for its team members.


Job Overview


We are looking for a Lead Quality Analyst who will be responsible for ensuring the highest level of quality in our products and services. The successful candidate will lead a team of quality analysts and work closely with cross-functional teams to identify and resolve quality issues. This role requires a strong analytical mindset, excellent problem-solving skills, and the ability to effectively communicate findings and recommendations to key stakeholders.


Qualifications and Skills


  • Bachelor's degree in a relevant field
  • 4 to 6 years of experience in quality assurance or a related role
  • Proven experience in leading and managing a team
  • Strong knowledge of quality control processes and methodologies
  • Excellent problem-solving and analytical skills
  • Ability to communicate effectively and collaborate with cross-functional teams
  • Detail-oriented with a high level of accuracy
  • Ability to prioritize and manage multiple tasks and projects
  • Proficient in using quality assurance tools and software


Roles and Responsibilities


  • Lead and manage a team of quality analysts to ensure the delivery of high-quality products and services
  • Collaborate with cross-functional teams to identify and resolve quality issues
  • Develop and implement quality control processes and procedures
  • Conduct regular audits to evaluate the effectiveness of quality control measures
  • Create and maintain comprehensive documentation of quality control standards and procedures
  • Provide training and support to team members on quality control practices
  • Stay up-to-date with industry best practices and emerging trends in quality control
  • Report quality metrics and key performance indicators to management
  • Identify process improvements and implement corrective actions as needed





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