Starter

Found in: Talent US C2 - 1 week ago

Anne Arundel County, United States PGA Full time

Overview

The Golf Starter is one of the most visible employees of the facility. This position is tasked with providing customers with service regarding starting times at a “no tee time” facility, coordinates groups making the turn on a nine-hole golf course, upholds golf rules and policies and pace-of-play. Due to the nature of the position, the golf starter must be pleasant, but firm at the same time. The position manages the daily outside golf operations team including greeting members and guests in a professional manner, managing and tracking play to ensure proper billing, protecting and maintaining assets, and providing other professional services to ensure an exceptional golf experience at the Club.

Experience Required

Must be visible, easily approachable, and pro-active in natureStrong attention to detailMust have a valid Driver’s License and show the ability to operate a golf car properly.Sufficient stamina to tolerate hot, cold, humid and rainy outdoor weather for several consecutive hours.Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this positionFrequent lifting, bending, climbing, stopping and pulling.Frequent repetitive motions.Continuous standing and walking.

Essential Responsibilities

Accept direction from the Head Golf Professional and complete requested tasks.Creates staff schedules for Outside Operations’ employees and monitors payroll budget.Recruits employees, conducts interviews, and makes recommendations to Head Golf Professional to fill staff voids in Outside Operations.Assure the orderly flow of play in accordance with the our “no tee times” policy. Rotate players as needed to ensure the flow of playProvide welcoming “first contact” with each customer or groups of customers and ensure they have an enjoyable experienceOperate the starter’s podium and Hole #1 teeing area in the highest professional mannerAssist in maintaining an accurate daily play sheet to ensure proper billing of cart fees, guest fees and other daily service fees.Stage carts in an orderly and efficient fashion to accommodate incoming golfers.Trains new staff to meet the service levels as described by the Club.Maintains golf car service records and records any golf car issues.Maintains golf car fleet including tire pressure, batteries, and general maintenance.Oversees golf charging area for safety and maintenance.Load golf bags onto golf carts as directed & push cartsProvide support to Junior Golf Program when needed.Assist customers with finding a game when necessaryAssist with Club Repair projects and makes recommendations to members upon request.Clean the clubs of all golfers as they complete play, as well as carrying clubs to golfers’ cars.Accurately store members’ clubs in the bag room and assist in updating the bag storage list.Perform all tasks needed to maintain a fleet of golf carts including washing carts, driving carts in a safe manner, and reporting any damage or mechanical problems to your supervisor.Maintain an adequate supply of scorecards, pencils, tees, ball markers, etc. at the first tee and in other locations on the course as needed.Perform all duties needed to maintain a driving range. These responsibilities include staging the practice areas in a neat and orderly fashion, collecting and washing range balls periodically, restocking the practice areas when necessary, and completing a checklist of closing tasks to ensure the practice area is ready for the next day.Cleaning all areas in the workplace in order to maintain a neat and professional presentation.Provides Safety training to all Outside Operations employees.

Benefits

Uniforms

Golf Privileges

Meals on duty

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