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Practice Coordinator
3 months ago
Summary
Medical office position responsible for coordinating and managing all processes of the front office
Responsibilities
Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance. Coordinates the daily operations of the physician office, including the medical records process, controlling the front desk, accounts payable, office supplies. Monitors and audits cash/payment funds. Daily reconciliation of charges and payments.
Education
Required: High school diploma/GED.
Preferred: Completion medical office assistant program
Experience
Required: Must have 5 years of experience working in a medical office setting.
Certifications
Preferred: Healthcare management/administration certification
Tenet Healthcare/TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
No. Description % of Time Supervise Claim Edit Team for multiple clients Varies 2. Supervise daily activies Varies 3. Answers staff questions, follows up and gives instructions when needed Varies 4. Communicates effectively with Conifer Staff Varies 5. Prepares performance evaluations and action plans to document and communicate individual staff performance Varies 6. Supervises all workflow processes to enure appropriate turnaround time is met Varies 7. Ensures appropriate training for new hires within the department is conducted in a timely manner Varies 8. Monitors team workload and weekly productivity standards Varies 9. Conducts monthly department meetings as well as 1:1 meetings with staff to deliver results related to productivity, quality and occurences Varies 10. Provides coaching, training and counseling to staff Varies 11. Effectively educates team in regards to changes/updates as needed Varies 12. Maintains written policies and procedures for all clients as needed Varies 13. Ensure appropriate HIPAA/Compliance guidelines are met Varies 14. Reviews and approves timesheets and all time off requests Varies 15. Conduct weekly audits to identify quality issues and training needs Varies 16. Prepares daily, weekly and monthly reports as needed Varies 17. Attends client meetings and conference calls as required Varies 18. Participates in interviews for new hires Varies 19. Reviews employee attendance and provides disciplinary action if needed Varies 20. Works all systems to cover for absences and vacations Varies 21. Submits help desk tickets Varies 22. Assist with testing for system upgrades Varies 23. Assist with implementation of new clients and team training to support those clients Varies KNOWLEDGE, SKILLS, ABILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exceptional problem solving and analytical skills Great communication skills Exceptional organizational skills and priority planning Ability to perform essential job functions with high degree of independence, flexibility, and creative problem solving techniques Ability to function effectively under stress of conflicting demands on time and attention and, sometimes, under duress from difficult personalities Attentive listening skills Good attention to detail Ability to Multi-taskConifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCEInclude minimum education, technical training, and/or experience preferred to perform the job.
High school diploma or the equivalent 1-2 years supervisory experience in a medical billing environment preferred Previous experience with medical billing systems required, GE Centricity, EPIC or Next Gen preferred EPIC claims certification a plus Proficiency in Microsoft Outlook, Excel, Word, and Visio preferred PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work additional hours as needed Ability to work in a fast paced environmentWORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Business office environment