Sales & Customer Service Associate

3 weeks ago

Cary, United States Massage Envy Full time

Overview

Where Better Careers Begin

Do you have a passion for helping others? At the Massage Envy Cary Kildaire franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

 Competitive base pay of $12/ hour plus unlimited bonuses and commissions  Company contributed medical insurance for full-time team members Vision, Dental, Accident, Short-Term Disability, Long Term-Disability and Life insurance also available  401(k) retirement plan for all team members after 6 months of employment  Paid Time Off (PTO) for full-time team members  Employee Referral Bonus Program ($500 per referred MT)  Discounted pet insurance through Fetch  A flexible schedule for a better work/life balance  In-depth product and service training  Employee Assistance Program available  40% off all products  Long-term career planning and advancement

Qualified Candidates:

 Must be 18 years or older  Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)  Are critical thinkers with excellent math and computer skills and the ability to multitask  Have great people skills and can establish positive relationships with guests  Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

 Provide outstanding customer service and help everyone feel valued and understood  Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations  Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions  Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

 Trained leadership that is invested in YOUR success  Award programs (like Sales Associate of the Year)  A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary

$12 - hr

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