Customer Service Representative
2 weeks ago
Our team in Sand Springs currently has an opening for a Customer Service Representative
YOUR ROLE & RESPONSIBILITIES
Job Summary:
The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer.
Job Description:
Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer. Verifies all shipping, billing, pricing, and purchase order information. Enters special instructions related to orders, customer requests/code maintenance, and notes. Update customer files with quoted pricing, new items, address changes, delivery instructions, etc. Communicate and provide necessary support to sales staff while in the field. Regularly communicates with internal and external customers on various issues.Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary. Audits customer purchase orders for pricing, quantity, terms of sale, requested ETA (if applicable), carrier, special shipping instructions, and double-checking other's orders. Documents and resolves customer complaints. Process customer product returns in a timely manner and in accordance with prescribed and documented procedures. Responsible for Compliance, Regulations, and Policy Alignment across daily functions ensuring that the service provided to our customers meets Safety, Quality and Regulatory expectations, along with any other relevant company policies and procedures.
YOUR PROFILE
Education and Experience:
2+ years of experience in Customer Service or similar discipline. Chemical Distribution or Manufacturing is a plus. Must have the capacity to problem solve, work independently, and consistently demonstrate strong listening, speaking and decision-making skills. Excellent interpersonal skills with a passion for collaboration. Skilled at working in a fast-paced, deadline-driven environment to prioritize heavy workload and multitasking. Dedication to teamwork, customer satisfaction, and results. Excellent written/oral communication skills. Willingness to work overtime, have on-call hours, or work after hours. Keeping calm when on customer calls. Experience with Microsoft Office Suite, ERP/CRM systems, and team collaboration tools.
OUR OFFER
We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
Competitive pay and incentives.
Various healthcare plan options as well as 401(k).
-
customer service representative
5 days ago
Sand Lake, Michigan, United States Family Dollar Full timeFamily Dollar - 119 E OAK STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
-
Customer Service Specialist
2 weeks ago
Sand Springs, United States Allstate Insurance Agency - Rupesh Parekh Full timeBenefits:Bonus based on performanceCompany partiesCompetitive salaryDental insuranceFree food & snacksHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceJoin our dynamic team at Allstate Insurance, a leading provider of auto and home insurance solutions dedicated to protecting our clients' assets and providing peace...
-
Customer Service Specialist
2 weeks ago
Sand Springs, United States Allstate Insurance Agency - Rupesh Parekh Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesCompetitive salaryDental insuranceFree food & snacksHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance Join our dynamic team at Allstate Insurance, a leading provider of auto and home insurance solutions dedicated to protecting our...
-
Customer Service Specialist
2 weeks ago
Sand Springs, United States Allstate Insurance Agency - Rupesh Parekh Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesCompetitive salaryDental insuranceFree food & snacksHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance Join our dynamic team at Allstate Insurance, a leading provider of auto and home insurance solutions dedicated to protecting our...
-
Customer Service
4 weeks ago
Sand Springs, United States CVS Health Full timeBring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we...
-
Customer Service Representative
2 weeks ago
Springs, United States SMG Inc Full timeJob DescriptionJob DescriptionOur company is renowned for top-notch customer service, and it's what separates us from the rest of our competitors. What we do, we do better than anyone else in the business consulting industry. Our Customer Service Representative team focuses on doing what’s best for our customers and creating solutions that will leave a...
-
Customer Service Representative
1 month ago
Palm Springs, United States Warrior Service Company Full timeJob DescriptionJob DescriptionJob descriptionJob Summary:Our Amazing Warrior Services Company Customer Care Team provide patients (Veterans and retail customers) as well as VA Officials with courteous customer service in person, over the phone, or via emailing in. They strive to retain present customers and develop newbusiness by extending professional and...
-
Customer Service Representative
3 weeks ago
Palm Springs, United States Warrior Service Company Full timeJob DescriptionJob DescriptionJob descriptionJob Summary:Our Amazing Warrior Services Company Customer Care Team provide patients (Veterans and retail customers) as well as VA Officials with courteous customer service in person, over the phone, or via emailing in. They strive to retain present customers and develop newbusiness by extending professional and...
-
Customer Service Representative
5 days ago
Colorado Springs, Colorado, United States Circle K Stores, Inc. Full timeStore : 435 W Garden Of The Gods Rd, Colorado Springs, Colorado 80907 Availability Shift/ Days Part time Overnight Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desi Customer Service Representative, Customer Service, Representative, Retail, Service
-
Customer Service Representative
2 weeks ago
Palm Springs, United States Fadeaway Marketing Full timeJob DescriptionJob DescriptionFadeaway Marketing is the engine room for success! Our Customer Service Representative team helps us drive sales and create the perfect customer experience. We go above and beyond for our customers, which makes us stand out above the rest. Our Customer Service Representative team members are self-motivated and energized by the...
-
Customer Service Representative
1 month ago
Springs, United States Susquehanna Community Bank Full timeJob Type Full-time Description Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our "touch" is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers....
-
Customer Service Representative
1 month ago
Double Springs, United States Lippert Components Full timeSupport Customer Service by ensuring customer service turn times regarding responses are ever increasing. Must maintain standards of excellent customer service, recognizing quality of work and responses from the team are a reflection of a value add f Customer Service, Customer Service Representative, Representative, Operations, Manufacturing, Retail
-
Customer Service Specialist
1 month ago
Sand Springs, United States Ferrellgas Full timeOverview: Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you! We are...
-
Customer Service Representative
4 weeks ago
Colorado Springs, United States Rollins Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO19228 Showing 1 location **Job Details** **Description** ****At Orkin, our purpose is to help protect the world where we live, work, and play. Our Customer Service Representatives are committed to this purpose.**** Our **Customer Service...
-
Customer Service Representative
4 weeks ago
Colorado Springs, United States Systems Integration Inc Full timeSystems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. Join our customer service...
-
Customer Service Representative
5 days ago
Colorado Springs, United States Systems Integration, Inc. Full timeJob DescriptionJob DescriptionSystems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and...
-
Customer Service Representative
2 weeks ago
Silver Springs, United States Circle K Full timeStore 2705048: 5182 E Silver Springs Blvd, Silver Springs, Florida 34488 **Availability - Shift/Days**: Flexible Availability **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As...
-
Customer Services Representative
5 days ago
Red Boiling Springs, Tennessee, United States Circle K Stores, Inc. Full timeStore : 4451 hwy 9, Boiling Springs, South Carolina 29316 Availability Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challen Customer Service, Representative, Customer, Retail, Service
-
Customer Service Representative
5 days ago
High Springs, Florida, United States Tower Hill Insurance Group Full time: This role is onsite in Gainesville, FL. Tower Hill Insurance Group has an exciting opportunity for a talented Customer Service Representative who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it...
-
Customer Service Representative
3 weeks ago
Heber Springs, Arkansas, United States Circle K Full timeStore : 1701 W Henderson St, Cleburne, Texas 76033Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...
