Counter Salesperson

Are you outgoing and value customer service Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we’d like you to join our team as a Counter Salesperson .

About the Role:

You will:

• Provide sales and support to walk-in customers at our will-call sales counters, ensuring the highest levels of customer satisfaction.

• Maintain, stock, and clean the counter sales area merchandise and displays, and support Inside Sales and Outside Sales activities.

• Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.

• Accurately process and fill Sales Orders generated at the sales counter.

• Provide customers with reliable information regarding product specifications, pricing, and availability.

• Keep counter area and merchandise displays clean, neat, current, stocked and safely displayed.

• Ensure security and control is upheld at this primary point of customer contact.

• Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk.

• Process cash sale returns and refund paperwork in accordance with Company policy and procedure.

• Inform supervisor of inventory levels or stock depletions that could impact customer service levels.

• Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery.

About You:

• High school diploma or equivalent

• 1-2 years experience in customer service or counter sales; contractor sales preferred

• Knowledge of products sold in the Profit Center

Our ideal candidate will also:

• Have outstanding customer service, verbal communication, and generous listening skills.

• Have comprehensive knowledge of product; able to suggest associated products for purchase.

• Be able to build and maintain a positive working relationship with customers, vendors and co-workers

• Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, and ask for the order.

• Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.

• Be able to learn to operate warehouse material-handling equipment.

• Be able to learn to operate and demonstrate hand tools.

• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

• Be able to learn and operate the computer related systems used to process orders.

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week):

• Medical, dental, vision, and prescription coverage
• Accident and Hospital Indemnity coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)

Full-time and part-time benefits:

• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth

*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement.

EEOC Statement

---