Order Taker/Cashier

3 days ago

Charlottesville, United States Dairy Queen Charlottesville Full time
Order Taker/Cashier

Evening Shift - 4:00 pm to 10:00 pm

5 days/ week required

We are looking to add a cashier/ order taker to our current fun-loving, brilliant working team to provide the best DQ fan experience. The cashier/ Order Taker role is responsible for taking customer orders at the front counter and the drive-thru register as well as processing the payment.

Details:
  • Weekly Pay via Direct Deposit
  • Prior customer service experience is required

Job Duties:Essential job functions include, but are not limited to:
  • Communicate, quickly, and politely with co-workers to ensure the correct order is served to the customers.
  • Be pleasant and alert to customer needs.
  • Work as a “team” member to assure constant and consistent quality, service, cleanliness, and value to each customer.
  • Clean work area, organize and stock needed items. Move various food, treat paper, and cleaning items from other sections of the building to the immediate work area.
  • Wash counters, tables, restrooms, and trash receptacles, gather trash and remove it from dining/service areas to proper receptacles, sweep, mop, stock, and other cleaning tasks. Occasional need to be out of the building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal, and other maintenance and cleaning activities.
  • Informs immediate supervisor promptly of all problems or unusual matters of significance.
  • Performs other duties and responsibilities as requested by management staff or shift leaders.

Additional Responsibilities:
  • Assists in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service, and cleanliness.
  • Maintains a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
  • Communicates all significant issues, both positive and negative, with management staff.
  • Operates chill area by established PRIDE standards, policies, and procedures.
  • Responsible for the quick, accurate, and safe treatment production process.
  • Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service, and cleanliness.
  • Maintains a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate.
  • Communicates all significant issues, both positive and negative, with management staff.

Requirements:
  • Must be able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, and containers of up to 20 pounds up to 10 times per eight-hour shift.
  • Must be able to perform under pressure in a high-volume restaurant including moving and responding quickly for long periods.
  • Must be able to travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift.
  • Must be able to work in and out of different temperature ranges.
  • Must be able to stand for long periods.
  • Must be able to read order monitors, and recall and communicate products and contents.
  • Must practice established food handling procedures and meet any local health regulations.
  • Must exhibit and use good manners, proper personal hygiene, a positive attitude, and promptness.


About Dairy Queen Charlottesville:

Dairy Queen Charlottesville location opened in 2007 and it has been serving the neighboring communities ever since. This is currently the only Dairy Queen location in 25 mile radius. We are proud that we get to serve the entire Albemarle county and its neighboring counties.

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