Field Service Engineer Dalton Georgia
1 month ago
Landa is seeking a FieldService Engineer (FSE) who will ensure optimumcustomer satisfaction with Landas Nanographic Printing presses byproviding firstclass technical support to Landas growing customerbase and enhancing strong relationships withcustomers.
Responsibilities:
Transfer of technical knowledge to pressoperators to resolve onsite technical issues
Escalate complex issues to Landa s worldwide teams to ensureoptimal and effective treatment of customerissues
Harness technical knowledge of thetechnical aspects of the presses to maximize both press productionand productivity
Attributes:
Availability to work flexible hours with theability to travel extensively to customers sites (includingovernight trips)
Ability to work under remotesupervision and perform well under pressure
Excellent interpersonal skills working with global customers andcolleagues
Can do approach using establishedtechnical policies and procedures to effectively handle customerissues
Excellent selflearning capabilitiesalways looking to deepen knowledge of existing systems technologiesand products
Selfmotivated and able to work in adynamic workplace
Clear and effective Englishcommunication skills
Requirements :
2 years of experience inproduct support in the graphic arts industry for digital printersor offset presses
Experience in inkjet systemsan advantage
End to end highlyskilled technicalcapabilities and strong troubleshootingskills
Residence in the UnitedStates
Willingnessto local travel to customers sites (Up to 50%overnight)
This job requiresUnited States work authorization
Valid drivinglicense
Remote Work :
Yes
Employment Type :
Fulltime
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