Field Service Engineer Dalton Georgia

1 month ago


Dalton, United States Landa Corporation Full time

Landa is seeking a FieldService Engineer (FSE) who will ensure optimumcustomer satisfaction with Landas Nanographic Printing presses byproviding firstclass technical support to Landas growing customerbase and enhancing strong relationships withcustomers.



Responsibilities:

Transfer of technical knowledge to pressoperators to resolve onsite technical issues

Escalate complex issues to Landa s worldwide teams to ensureoptimal and effective treatment of customerissues

Harness technical knowledge of thetechnical aspects of the presses to maximize both press productionand productivity



Attributes:

Availability to work flexible hours with theability to travel extensively to customers sites (includingovernight trips)

Ability to work under remotesupervision and perform well under pressure

Excellent interpersonal skills working with global customers andcolleagues

Can do approach using establishedtechnical policies and procedures to effectively handle customerissues

Excellent selflearning capabilitiesalways looking to deepen knowledge of existing systems technologiesand products

Selfmotivated and able to work in adynamic workplace

Clear and effective Englishcommunication skills

Requirements :

2 years of experience inproduct support in the graphic arts industry for digital printersor offset presses

Experience in inkjet systemsan advantage

End to end highlyskilled technicalcapabilities and strong troubleshootingskills

Residence in the UnitedStates

Willingnessto local travel to customers sites (Up to 50%overnight)

This job requiresUnited States work authorization

Valid drivinglicense

Remote Work :

Yes

Employment Type :

Fulltime



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