Substitute IT Technician

Substitute IT Technician

An ESS substitute IT Technician provides technical support for the school district to ensure operational efficiency and effectiveness of the district's technology.

Responsibilities

• Perform field maintenance on district computer systems and associated equipment.
• Resolve hardware/software conflicts and restore operational functionality.
• Deploy new technology when acquired to end users, after verifying functionality and adherence to system policies.
• Complete service requests and associated documentation in accordance with established procedures.
• Reload or update driver software, patches, and upgrades on an as-needed basis.
• Configure network client stations including addressing, email and Internet access and resolve login issues.
• Coordinate repair activities with warranty providers and outsourced vendors including follow-up to ensure units arrive back promptly.
• Maintain a positive relationship with end users and follow all security and administrative procedures associated with visiting school sites.
• Perform training and presentation activities as assigned.
• Demonstrate prompt and regular attendance and the ability to adapt to an extended / flexible work schedule.
• Possess and maintain valid and appropriate license, certificate and/ or credentials as may be required for this position.
• Follow work scheduling and attendance requirements in a regular, predictable and punctual manner.
• Provide occasional after-hours or weekend support as needed.
• Provide assistance to networking team as needed.
• Participate in professional development/training classes and conferences designed to enhance knowledge and skills.
• Ensure adherence to good safety procedures.
• Follow federal and state laws, as well as School Board policies and administrative directives.
• Perform other duties, as assigned.

Qualifications

• A high school diploma and A+ certification, or two years of relevant experience troubleshooting and repairing computer systems in a multi-platform, networked environment.
• Background Clearance

About ESS

As leaders in the education staffing space since 2000, ESS specializes in placing qualified staff in daily, long-term, and permanent K-12 school district positions including substitute teachers, paraprofessionals, and other school support staff. Over the last 23 years, we have innovated education staffing to provide dynamic solutions to school districts and professional opportunities to passionate educators. Our team serves over 5 million students with a pool of 92,000 substitute and permanent employees throughout 34 states. Internally, the ESS team is comprised of 650 individuals with a passion for education working together to ensure our 900 partner districts experience valuable education every day.

We provide our employees with the ability to work in school districts across the country in addition to benefits, comprehensive training, flexible work schedules, and professional development.

ESS Diversity Statement

ESS continuously works to create an environment where all its employees - regardless of race, ethnicity, religion, gender, sexuality, age or abilities - can work to the fullest of their potential in a fair and welcoming space. Believing that a diverse company is more innovative and successful, we have embraced diversity to ensure that we are empowered to make sure that "Every day counts" for our employees, the students, and the schools we serve nationwide.

ESS is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.ESS Education is acting as an Employment Agency in relation to this vacancy.

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