Business Analytics Advisor

Found in: Talent US C2 - 2 weeks ago

St Louis, United States The Cigna Group Full time

POSITION SUMMARY

The Business Analytics Advisor will provide reporting and analytics support to various teams across PBM Ops and Client Service (CSO) organizations. It will partner with the leadership team to design advanced solutions that will drive differentiated service, operational efficiency, and a positive client experience. The ideal candidate will work to create solutions through data acquisition across a wide portfolio of systems, data preparation, and data visualization, providing information that is both relevant and actionable. It will also support existing reports and tools, answering ad-hoc inquiries as needed. The ideal candidate should be able to identify data trends, develop solutions, and present and implement recommendations to the senior leadership.

This position is in-office aligned, which will require to perform onsite 2-3 days per week at a designated Cigna facility.

Primary Functions

  • Provide reporting and analytics support to various teams across PBM Ops and CSO.
  • Develop and communicate concise and organized executive level reporting.
  • Acquire data for consumption for focused analytics and data visualization.
  • Design and perform analyses, incorporating checks and balances to ensure data integrity.
  • Independently determine and develop approach to potential solutions, and appropriate conclusions.
  • Automate manual processes using applications such as Tableau and Python.
  • Make recommendations to achieve greater efficiencies and improve current processes.
  • Use effective time management to prioritize workload and meet previously agreed upon deadlines.
  • Act as a lead or technical expert, and provide analytical guidance, direction, and training to less experienced team members.
  • Create, document and define processes where needed.

Key Qualifications

  • Bachelor’s degree preferred
  • 5 years relevant data analytics experience
  • At least 2 years experience developing visual dashboards using Tableau
  • PBM, healthcare or related industry experience preferred
  • Proficiency with statistical analysis tools or programming languages to summarize data; SQL, Python preferred
  • Strong analytical and problem solving skills
  • Self-motivated with strong leadership qualities, including a strong customer focus, managing stakeholder expectations, and influencing decision-making
  • Demonstrated ability to multitask, problem-solve, and work in fast-paced environment
  • Excellent communication (oral and written), presentation, and facilitation skills
  • Demonstrated ability to multitask, problem-solve, and work in fast-paced environment

Revised 4/15/2024


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