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Community Standards Associate

2 months ago

Detroit, United States CCMC Full time

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you have a keen eye for detail?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

The primary goal of the Community Standards Associate is to support the community standards team with a common goal of preserving and enhancing property standards.

About the Community:

Developed by Tellus Group, Windsong Ranch is 2,030 acres and will include 2,900 single-family homes, 300 townhomes, 600 acres of open space, trails, three schools, a neighborhood café, a full-scale amenity center , five acre Crystal Lagoon and outdoor classrooms where people can learn from nature.

What you’ll accomplish:

  • Performing a variety of administrative, coordination, and documentation tasks
  • Offering information, assistance, and materials to new and existing homeowners
  • Educating homeowners with regards to modification applications and governing documents
  • Coordinating modification applications through the approval / denial process
  • Assisting with compliance inspections
  • Processing and tracking violations
  • Organizing and maintaining files
  • Responding to homeowner phone calls and emails

What we’re looking for:

  • One year experience in a similar role
  • Excellent communication skills and telephone demeanor
  • Self-motivated, dependable, organized, and efficient with strong problem-solving skills
  • Computer skills that include a working knowledge of MS Office programs
  • Ability to work outdoors in various weather conditions and walk long distances over diverse terrain
  • Must have a valid driver’s license in the state of employment and a personal vehicle with current liability insurance – standard mileage reimbursement provided
  • Must pass a pre-employment drug screen and background check

What we offer:

  • Comprehensive benefits package including medical, dental, vision, and life insurance
  • Wellness program
  • Flexible Spending Accounts
  • Company-matching 401k contributions
  • Paid vacation, holiday, and volunteer time
  • Company-paid Short-term Disability
  • Optional Long-term Disability
  • Employee assistance program
  • Optional Pet Insurance
  • Professional education assistance
  • Perhaps most importantly, a service-oriented team who is dedicated to your success