RN - Hospice Referral Facilitation Coordinator

4 weeks ago

Bloomington, United States HealthPartners Full time

Job Description:

ACCOUNTABILITIES : (Key roles, responsibilities & functions for this position) (For supervisory position -- indicate positions/departments supervised)

Manages patient care by coordinating referrals, assessing appropriateness and resources available to meet patient needs. Shares information with members of the interdisciplinary team involved. Promotes and demonstrates high quality patient care and assures compliance with documentation and clinical records. Serves as a resource to staff regarding clinical, reimbursement, and regulatory complexities of patient/family care. Adheres to policies and procedures in compliance with the organization, and state and federal legislation. Uses interdisciplinary resources as needed to enhance clinical decision making. Serves as resource for the Intake and Staffing departments, and as a liaison between physicians, hospitals, clinics, facilities, vendors and the hospice & palliative care staff. Assists in facilitating quality improvement initiatives surrounding state and federal regulations and patient/family care. Assures the smooth transition of the referral from the point of contact through to the admission. Uses appropriate electronic systems automated or manual to obtain patient information. Reviews and makes the determination on claims as related to or unrelated to the terminal prognosis. Provides patient/family informed consent over the phones as necessary, obtaining signed consents prior to the admission. Serves as role model in professional conduct. Tracks and provides regular follow up on all consultation visits. Other duties as assigned.

REQUIRED QUALIFICATIONS : (Minimum qualifications needed for this position)

Associate’s degree in Nursing Current RN licensure in Minnesota Minimum 2 years of hospice or palliative care experience or related field Demonstrated ability to professionally and compassionately communicate over the phone to a variety of customers Ability to work independently Ability to effective work with change Highly organized and detail oriented Basic computer skills Basic knowledge of reimbursement and regulations Excellent written and oral communication skills

PREFERRED QUALIFICATIONS :

Bachelor’s degree in Nursing 2 years hospice experience

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