Systems & Software Analyst III

4 weeks ago

Pittsburgh, United States Duquesne Light Company Full time

Overall Purpose

:

The Systems and Software Analyst III is responsible for successful situational leadership of – and collaboration within – product and project teams by analyzing business and technical opportunities and challenges in order to define and execute effective system configuration, integration, implementation, and support.

Location: Hybrid, downtown Pittsburgh, Pennsylvania

Job Responsibilities:

Influence technical product strategy, direction, and goals by understanding business/technical context and working with stakeholders to deliver valuable functionality. Build and manage relationships with key users and leadership, as well as suppliers. Work within the team to establish and maintain an understanding of the specific product lifecycle and system and process dependencies. Achieve product and project goals through collaboration within the team and across teams to determine what needs to be done, why, how, and by when. Maintain accountability for delivery of projects owned and led by the team, as well as leadership for team activities within larger-scale projects. Ensure progress is effectively tracked and communicated. Ensure products and systems are available to meet business needs (incl. on-call support rotation participation) and leverage lessons learned by applying them to our products and ways of working. Commitment to technical support, which is the backbone of the team. The efforts of support both influence — and are influenced by — the goals and outcomes of the dimensions described above.

Education/Experience:

Bachelor’s degree in computer science, data networking, or related fields (equivalent experience/certifications/degrees will be taken into consideration) required. Three (3) years’ related experience required. Related experience includes but isn’t limited to: working in traditional (waterfall) and agile software delivery environments, integration and implementation of vendor applications, etc. Certifications in applicable technical disciplines preferred.

Skills and Abilities Utilized in this Role Include:

Strong interpersonal verbal and written communication skills and the ability to exhibit sound technical judgment under pressure. Strong time management and organizational skills. Ability to work well with others in a team atmosphere. Experience using SQL, Perl, Python, shell scripting, and Oracle/SQL Server databases beneficial Electric utility metering or billing experience beneficial (e.g. meter metrology, billing constructs for electric metering, advanced metering infrastructure software and/or hardware).

Scope:

Primary focus is on daily deliverables, outcomes, and reporting. Typically accountable for managing one’s own time and workflow. Work activities are typically moderate to complex in nature, requiring the incumbent to draw on previous knowledge to perform role. Continues to build knowledge base but has a solid foundation to act independently the majority of the time. Still draws on experts and managers when needed but less frequently.

Decision Impact:

Problems and issues faced are vague. Draws on past experience on a regular basis. Accountable for direct level of reasoning and decision making.

Hybrid Work

Position follows our hybrid work model, with a minimum of two days working in the office and the remaining days working remotely. Reporting location and frequency may be subject to change based on job role and department needs.

Storm Roles

All Non-Union Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position, as duties can vary across the Company. Examples of storm roles could include but aren't limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs teams to respond to public and customer requests for information, etc. 

Utilize data to make business decisions as appropriate for the position, support data stewardship activities and partner with IT on underlying data needs.

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