Patient Services Associate II

3 weeks ago

Philadelphia, United States Thomas Jefferson University Full time

Responsibilities

The Patient Services Associate (PSA) I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice the PSA I verifies insurance, referrals and patient demographic information. The PSA I supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.

Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC. Greets and interacts with patients/visitors in a professional manner, on phone or in person Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards Other duties as requested or assigned.

Qualifications

HS Diploma or equivalent required. 

Customer service and/or patient facing healthcare experience preferred.

Conditions of Employment

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Closing Statement

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

OUR MISSION: We improve lives. OUR VISION: Reimagining health, education and discovery to create unparalleled value OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.

Par Reference Code

104563

  • Patient Services Associate

    4 weeks ago

    Philadelphia, United States Penn Medicine Full time

    **Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all...

  • Clinical Services Associate

    4 weeks ago

    Philadelphia, United States Penn Medicine Full time

    **Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all...

  • Ambulatory Nurse Ii

    2 days ago

    Philadelphia, United States Penn Medicine Full time

    **Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all...

  • Environmental Services Associate

    1 week ago

    Philadelphia, United States Opis Senior Services Group Full time

    Duration: Contract with strong possibility for permanency Accepting Candidates: Immediately Start: ASAP Cleaning and disinfecting surfaces in the Operating Room prior to the start of surgery; replace trash receptacles; make beds in preparation for patient In assigned areas, performs daily cleaning, buffing, and bonneting procedures Perform various...

  • Environmental Services Associate

    1 week ago

    Philadelphia, United States Opis Senior Services Group Full time

    Duration: Contract with strong possibility for permanency Accepting Candidates: Immediately Start: ASAP Cleaning and disinfecting surfaces in the Operating Room prior to the start of surgery; replace trash receptacles; make beds in preparation for patient In assigned areas, performs daily cleaning, buffing, and bonneting procedures Perform various...

  • Patient Service Representative

    7 days ago

    Philadelphia, United States LA Inc Full time

    **Patient Service Representative** **Pay Rate: $18-20/Hour** The **Patient Service Representative** is primarily responsible for contacting and interviewing patients prior to their appointments. This includes obtaining medical and surgical history. The position also requires supporting the Call Center by providing effective customer service to patients,...

  • Patient Service Representative

    1 week ago

    Philadelphia, United States Virtual Full time

     Healthcare education center has an immediate opening for a Patient Service Representative; position is part-time and onsite. PSR is responsible for patient registration, insurance identification and verification, authorizations and referrals. Prior experience is required.  Position starts immediately. 

  • Cashier - Service Associate Pt

    8 hours ago

    Philadelphia, United States Rite Aid Full time

    Company - Rite Aid - Shift - WORK_SHIFT_Swing - Requisition - JR034245 - Last Updated - 2024-05-16 - Department - Service Associate **Job Locations**: - Rite Aid Store 03523 - 1105-09 N. 63Rd Street, Philadelphia, Pennsylvania, 19151 19151- Job Description **Service Associate**: **Contribute to our mission to improve Health and Wellness in your...

  • Ambulatory Nurse Ii

    5 days ago

    Philadelphia, United States Penn Medicine Full time

    **Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all...

  • Legal Assistant II

    4 weeks ago

    Philadelphia, Pennsylvania, United States AmTrust Financial Services Full time

    OverviewAmTrust Financial Services, Inc., a growing commercial insurance holding company, has an immediate need for an in-house paralegal to work in our litigation department's Pennsylvania office as an Legal Assistant II. ResponsibilitiesResearch and analyze law sources such as statutes, recorded judicial decisions and legal articles to better understand...

  • Surgical Services Associate

    8 hours ago

    Philadelphia, United States Penn Medicine Full time

    **Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all...

  • Lead Service Associate

    3 days ago

    Philadelphia, United States Rite Aid Full time

    Company - Rite Aid - Shift - WORK_SHIFT_Swing - Requisition - JR034126 - Last Updated - 2024-05-14 - Department - Lead Service Associate **Job Locations**: - Rite Aid Store 03523 - 1105-09 N. 63Rd Street, Philadelphia, Pennsylvania, 19151 19151- Job Description Lead Service Associate Contribute to our mission to improve Health and Wellness in your...

  • Patient Care Associate

    7 days ago

    Philadelphia, United States Penn Medicine Full time

    **Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all...

  • Training Associate II

    4 weeks ago

    Philadelphia, Pennsylvania, United States WuXi AppTec Inc Full time

    Overview: The Training Associate II will have the responsibility for performing a variety of tasks related to learning and development in a Good Manufacturing Practices (GMPs) facility. The position requires providing classroom and laboratory training to site employees who produce and/or support Master and Working Cell Banks. The ideal candidate will have...

  • Enrollment Services Associate

    6 days ago

    Philadelphia, United States Community College of Philadelphia Full time

    Under limited supervision, with latitude for the use of independent judgment, initiative and decision-making, the Enrollment Services Associate position provides clerical and front-line support to the Financial Aid, Records and Registration, and Student Tuition Services departments. The Enrollment Services Associate provides excellent customer service while...

  • Patient Service Representative

    6 days ago

    Philadelphia, United States J & J Staffing Resources Full time

    Our client in North Philadelphia is in need of _three_ *Patient Service Representatives. *This unique *Direct Hire* position is perfect for anyone with healthcare experience looking to work in an office environment.*Experience/Qualifications:** Insurance Verification background (Use of Navient a MUST plus other insurance portals)* MUST have EHR experience-...

  • Patient Navigator

    4 weeks ago

    Philadelphia, United States Corecare Systems Inc Full time

    Job DescriptionJob DescriptionThe Patient Navigator is the primary liaison between the patient and the program to help patients adjust to institutional routines and engage in treatment to prevent early departure against medical advice. The Patient Navigator guides patients through the healthcare process by taking time to understand the patient’s goals and...

  • Patient Navigator

    2 weeks ago

    Philadelphia, United States Corecare Systems Inc Full time

    Job DescriptionJob DescriptionThe Patient Navigator is the primary liaison between the patient and the program to help patients adjust to institutional routines and engage in treatment to prevent early departure against medical advice. The Patient Navigator guides patients through the healthcare process by taking time to understand the patient’s goals and...

  • Systems Administrator II

    1 week ago

    Philadelphia, United States Watershed Security Full time

    COMPANY OVERVIEW Watershed Security is a Veteran Owned Small Business and a leader in providing quality Cyber Security Services to the Federal Government. Watershed is a great place to work, offering a challenging and respectful work environment. We are growing fast and strive to deliver our vision every day: “To inspire trust and respect with our...

  • Systems Administrator II

    3 weeks ago

    Philadelphia, United States Watershed Security Full time

    Job DescriptionJob DescriptionCOMPANY OVERVIEWWatershed Security is a Veteran Owned Small Business and a leader in providing quality Cyber Security Services to the Federal Government. Watershed is a great place to work, offering a challenging and respectful work environment. We are growing fast and strive to deliver our vision every day: “To inspire trust...