Receptionist I

Job Details

Description

 Position Summary:

The Receptionist receives visitors, answers phones, ascertains their needs and contacts the proper individual, and performs related clerical duties according to the project assigned.

Position Responsibilities include:

• Operates multi-positioned telephone switchboard to relay incoming, outgoing and inner-office calls, and performs other tasks related to communication.

• Greets visitors, determines their needs, and contacts the proper person.

• Answers general questions and gives general information to those visiting or calling the community

• Performs a variety of other clerical duties, depending upon project assigned, such as: posting data from one record to another, typing reports, sorting and distributing mail and phone messages, and other related clerical duties.

• Schedules and coordinates tele-conference calls.

• Sorts and distributes mail and other inter-office materials necessary for facility operations.

• Schedules and coordinates room calendars.

• Accurately completes assignments according to directions given and performs other duties as required of position.

Qualifications

Education:

High school or equivalent G.E.D., including courses in typing required.

Training and Experience:

Experience as a receptionist with public contact desirable. Experience with PC and related software preferred.

All staff that provide direct care to residents will have current first aid training.

Job Knowledge:

Knowledge of telephone etiquette, interpersonal communication, typing formats for correspondence and documents, calendaring and filing.

Qualifications

Skills

Behaviors

Motivations

Education

Preferred

General Equivalency Degre or better.

High School or better.

Experience

Licenses & Certifications