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Concierge

4 months ago

Yonkers, United States Five Star Senior Living Full time

Work With Purpose

At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.

At this time, we are seeking a Concierge to join our team

Responsibilities

Monitors all incoming public traffic and assists with job applicants. Receives guests and other in a courteous, polite and warm manner. Respond to the needs of residents, families and visitors by providing immediate assistance. Appropriately and accurately prepares and distributes routine correspondence. May provide clerical and administrative support to the various departments. Receive and follow reception schedule/instructions from supervisor and as outlined in established policies and procedures. Operate paging/telephone system as required. Answer telephone, determine nature of call and relay information or route call as appropriate.

Qualifications

Ability to answer the telephone, take detailed messages, respond to verbal inquiries, take direction from different sources, handle multiple tasks and be organized in a fast paced environment. Typing of 30-40 wpm may be required if secretarial support is needed at the community. Must enjoy working with the elderly and able to accept constructive criticism. Ability to interact with residents who are highly susceptible to common illness without posing additional health risks and must maintain a professional appearance. Knowledge of and demonstrated skills in general office procedures. Strong organizational skills; oral and written communication skills. Able to project a professional image.