Guest Service Host

2 months ago

Albuquerque, United States Hotel Andaluz Full time

Join Legacy Hospitality as a Guest Service Host in our vibrant hotel As a Guest Service Host, you will be at the heart of providing exceptional guest experiences, showcasing your empathy and compassion to create lasting memories for our visitors. With a competitive pay, you'll not only be part of a dynamic team but also have the opportunity to grow in the hospitality industry.

Your authentic smile will greet guests, while your respectful demeanor will make them feel valued from the moment they step through our doors. If you're energized by engaging with people and caring for their needs, apply today You will have benefits such as Medical, Dental, Vision, Life Insurance, Paid Time Off, and Employee Discounts. Your new career adventure awaits you.

Hello, we're Legacy Hospitality

Where hospitality has heart.

At Legacy, we believe hospitality isn't just a service, it's a feeling. It's where genuine care meets thoughtful attention, creating a welcoming environment for everyone we interact with. This philosophy forms the core of our company culture, where hospitality has heart.

C - Compassionate

A - Authentic

R - Respectful

E - Empathetic

By fostering a culture of hospitality with heart, we create a thriving environment where our team members feel valued and empowered, and our guests feel welcome, cared for, and eager to return.

What's your day like?

As a Guest Service Host, you'll start each day with an energetic attitude, ready to engage with guests and team members. Your caring nature will shine as you assist guests with check-ins, check-outs, and queries about the local area. Your compassionate demeanor will be crucial in handling guest feedback and requests, ensuring a positive and memorable stay for everyone.

Being authentic and respectful in all your interactions will be key to building trust and rapport with our guests. Whether it's answering phones, managing reservations, or assisting with special requests, your day-to-day will be filled with opportunities to make a difference in our guests' experiences.

Are you a good fit for this Front Desk Host job?

To excel as a Guest Service Host, previous guest service experience is preferred. You must embody our core values of being caring, compassionate, and respectful in every guest interaction. Proficiency in using hotel management software and tools is essential to handle check-ins, reservations, and guest inquiries efficiently. Additionally, being able to maintain the physical aspects of the position, such as standing for long periods, lifting luggage, and moving around the front desk area, is crucial. Your ability to multitask, prioritize guest needs, and adapt to various situations with a positive mindset will set you up for success in this dynamic and engaging role.

Knowledge and skills required for the position are:

  • Previous Guest Service experience preferred.
  • Must be caring, compassionate ad respectful
  • Must be able to maintain the physical aspects of the position.
Are you ready for an exciting opportunity? Your home away from home, with a touch more care.

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team

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