Software Engineer
Found in: Talent US C2 - 1 week ago
What we offer:
Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service Technical Support department. The work schedule for this opening is Monday - Friday 8am - 5pm EST. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. The employee may participate in emergency situations requiring on-site support. Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking. Other duties include:
Assisting project and technical engineers in integration of new systems Assisting technical and development personnel in application quality testing Working on site to install, commission, and test installation of material handling solutions Providing specified technical support to customers on-site Troubleshoot server hardware, Ethernet networks and other peripherals such as printer Review Sales and Estimating Functional Specifications documentation Travel approximately 20% of the time to different customer locations and Dematic locations in the United States Participate in an on call rotation during non-business hours
Tasks and Qualifications:
Basic Qualifications:
Bachelor's Degree (Computer Science, Software Engineering, or related field) At least 2 years' experience in software, network and/or hardware engineering positions Experience with Oracle databases Experience with MS SQL Database Experience with Windows operating systemsPreferred Qualifications:
5+ years' experience in software, network and/or hardware engineering positions Strong written and verbal communication skills. Material Handling background is a plus Strong problem solving skills.-
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