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Rental Supervisor

3 months ago

Kirkwood, United States Vail Resorts Full time

Job Summary:

Manages overall day-to-day operation of all Ski/Snowboard rentals. This position is responsible for merchandising, financial management, sales staff supervision and overall store management. Oversees hiring, training, coaching and scheduling of store personnel. Responsible for sales generation and growth, inventory control, controllable expenses, cash management, merchandising, loss prevention and store appearance. 

Job Specifications:

Expected Pay Range: $22.00 - $23.76 / hour

Shift & Schedule Availability: Full Time, Weekends and Holidays 

Skill Level: Advanced 

Job Responsibilities:

As the Retail/Rental Manager of the Rental department, this job oversees the operations of a high volume, seasonal rental operation, ski and snowboard repair/tuning center and servicing the entire resort. The retail/rental manager’s responsibilities includes: 

Overseeing all aspects of all retail/rental operations. 

Manages through uncertainty and change positively 

Manages a team of up to 50 frontline staff and leadership team of 5-6 

Provides an important piece of our guests’ experience of a lifetime while in our resort by maintaining a strong culture of guest service 

 Day to day task will often include: 

Providing consistent and direct feedback, coaching and guidance to team members 

Driving professional development in yourself as well as others 

Designing, executing and tracking training plan for associates starting with their first day 

Ensuring department and staff have all necessary supplies 

Meeting with other departments and committees to ensure department is aligned with initiatives 

Creating operational plans for special events, groups, and holidays 

Identifying sales opportunities and create plans accordingly 

Administrative duties 

Managing retail inventory, rental inventory, and supplies with cost management in mind 

Hiring staff and processing payroll through a digital platform 

Other duties as assigned

Job Requirements: 

Minimum 2 years leadership experience - required 

2 years in retail/rental experience - preferred 

2 years resort experience in a management role 

Knowledge and passion for snowsports 

Bachelor’s Degree - preferred 

The expected pay range is $22.00 - $23.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.