Public Assistance Specialist

2 months ago

Raleigh, United States ICF Full time

ICF Disaster Management Division seeks a Public Assistance Specialist to join our team. This position is open to candidates located in Florida, Georgia, North Carolina, and nearby regions. Travel will be necessary.

The Public Assistance Specialist will serve as professional support for the Public Assistance Division. Assisting with PA Program delivery, project worksheet development and operational details. At ICF we make BIG things happen. Let’s work together to help Hurricane victims and communities recover and re-build for future resilience. ICF’s growing Disaster Management division is assembling an outstanding team equipped to offer expert advisory services, bringing the strength of past performance and a hands-on integrated multidisciplinary approach. Join the ICF team and help make a difference.

Key Responsibilities:
• Working with Federal and State Recovery Programs and Initiatives, Public Assistance and its implementing regulations.
• Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems.
• Develop and execute program-specific administrative and operational guidance.
• Address FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations.
• Coordinate and participate in resolution of project related issues and concerns.
• Ensure the delivery of excellent customer service and support to partner agencies.
• Ensure timely administrative and fiscal processes for project worksheets.
• Promote capacity building through local, state, federal, and non-governmental partners.
• Demonstrate subject matter expertise and leadership with program partners and customers.
• Coordinate and participate in resolution of project related issues and concerns.
• Optimize procedures and maintain communication and focus.
• Maintain and track each case as required in project report management information system.
• Measure performance with key metrics.
• Keep management team informed on issues, problems & resolutions.
• Superior customer service skill set, ability to listen, facilitate and negotiate problems.
• Expertise in area in which you are assigned. Carry out timely and accurate duties as requested. 

Must Have Qualifications:
• 2+ years of FEMA, State or Local Public Assistance experience addressing operational issues in disaster recovery operations including issues that have complex programmatic element.
• 2+ years of experience personally analyzing FEMA project worksheets.
• 5+ years professional experience.
• Must be able and willing to travel as required for project work. 
• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check. 

Preferred Skills: (may set candidates apart)
• Bachelor’s degree.
• Knowledge and skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems.
• Experience addressing strategic issues in disaster recovery operations including issues that have complex political and programmatic elements.
• Experience addressing FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations.
• Background in various types of construction

Professional Skills: (you bring these with you)
• Proficiency in the use of Microsoft software applications (Excel, Word, Outlook, etc.)
• Excellent listening, written, and oral communication skills.
• Excellent critical thinking skills to help resolve project constraints and make decisions, paired with a desire to take initiative.
• Ability to work well under continually changing deadlines and priorities.

INVESTING IN OUR PEOPLE
By empowering a diverse workforce, we discover innovative solutions to the most pressing issues of the day. We strive to create an environment that’s both welcoming and inclusive, where problem solvers can deepen their knowledge, collaborate with others, test out new ideas, and grow their careers. Our people choose ICF every day because they find purpose in our work.
 

#DMDPA

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