Unit Manager

Found in: Talent US C2 - 2 weeks ago


Lubbock, United States Texas Tech University Full time

Major/Essential Functions

Responsible for managing all aspects of the South End Zone Game Day Operations, which includes planning, organizing, and execution of all suite set-up and catering, concessions areas, and all F&B Oversee all game day staff in preparation of game day functions and serving of fans Pre-game and post-game set up and inventory of all assigned food and beverages needs Maintain the highest standards of customer service, and handling of all customer complaints/issues to ensure all guests have a positive experience Work closely with the event planners and kitchen staff to ensure that guest orders have been correctly received, billed accordingly, and reconciled after each game day Assist in the training of staff in relation to game day operations, specifically with regards to all food safety and food handling policies, procedures, and TABC laws and regulations

Preferred Qualifications

A degree in a Hospitality related field or area ServeSafe Certification TABC Server Certification Knowledge/experience with a catering management software

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.
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