Noble Ground Full-Time Lead Barista | Octoillo

1 month ago


Queen Creek, United States Goodwill of Central and Northern Arizona Full time
2820 S. Alma School Rd Chandler Arizona, 85286,

Position Description
Promotes coffee consumption by educating customers on our company mission and vision. Prepares and serves a variety of coffee drinks, along with pastries, cookies, and other snacks. Instrumental in building customer relationships and fostering a positive and friendly store environment for Thrive Services Group Inc. (“Thrive”).

Essential Duties and Responsibilities:

  • Welcomes customers by determining their coffee interests and needs, maintains a positive attitude at all times.
  • Educates customers by presenting and explaining the coffee drink menu and answering questions.
  • Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, latte and cappuccino.
  • Generates revenues by attracting new customers.
  • Maintains inventory by replenishing coffee bean supply, stocking coffee brewing equipment, maintaining supplies, pastries, and cookies.
  • Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs.
  • Maintains a safe and healthy work environment by following organization standards and sanitation regulations. 
  • Performs assigned cleaning duties before, during and after the shift.
  • Assists in building customer relationships as well as guest recovery.
  • Opens and closes the store. Counts and closes cash drawer after closing, bundling money in safe for deposit.
  • Assists store management with any additional duties.
  • Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

  • High School Diploma or GED required.
  • 2+ years of coffee or food service experience required.
  • Prior coffee shop experience preferred.
  • Maricopa County Food Handler card required.
  • ServSafe Food Manager Certification required. 
  • Experience with telephone, office, and point-of-sale software.
  • Ability to pass a background check and drug screen, where applicable for position.
     

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K (Immediate participation upon hire)
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays
  • These are just a few highlights of our key benefit offerings


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