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Senior Business Analyst, Software Development Projects

4 months ago


Burbank, United States WarnerMedia Services, LLC Full time

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role :  

Lead Business Analysis: Responsible for identifying and implementing key technology initiatives designed to optimize business operations throughout DC Comics. Provide thorough and detailed process flow, requirements, functional & testing documentation that clearly articulates the business partners need and the technical solution. This role will act as the functional Subject Matter Expert (SME) for the DC Comics applications to recommend areas of improvement and implement technical solutions that introduce automations and operational efficiencies. The Sr. BA will partner with business stakeholders and technical teams to effectively facilitate technology delivery. They will be responsible for conducting Quality Assurance (QA Testing) and will facilitate User Acceptance Testing (UAT) with the end users. Additionally, they will provide guidance & training on new features while also ensuring that the functionality meets the end users’ needs. Collaborate closely with the Product Manager and other technical team members to ensure that the product backlog is prioritized and groomed. 70%

Ongoing Support: Lead ongoing application small enhancements and production support for all systems within the DC Comics portfolio by working with the end users, Product Managers, Business Sponsors and Tech Leads to document designs and determine priority. Act as the functional support lead that assists with triaging bugs and issues reported by the end users. 30%

Qualifications & Experiences:  

4+ years of experience in implementing and supporting system implementations using agile framework

Experience with design and execution of business and technology best practices

Experience working in cross-matrixed teams

Proven ability to empathize with the end user and guide them to the most optimal system and process solution

Experience with requirements elicitation, user stories and wireframes

Experience creating Test Plans, Test Scripts, and facilitate User Acceptance Testing (UAT)

Content Management, Production and Financial process acumen

Experience in Media & Entertainment Industry

Functional knowledge of these additional applications and processes: MS Business Central and other Dynamics applications; MS Tools - O365, MS Power Apps; Jira & Confluence; Content / Asset Mgmt Solutions - Box, Nuxeo; Data Warehouse – Snowflake; Monday.com

How We Get Things Done…

This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.