EHR Software Configuration Supervisor

3 weeks ago

St Louis, United States BJC HealthCare Full time
Additional Information About the Role

Remote Opportunity (Must live in MO or IL)

 

BJC is hiring for an EHR Software Configuration Supervisor. This person will be managing application desktop support team.  Ideal candidate will have strong IT background along with leadership experience. 


Overview

 

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $ million annually in community benefit. That includes $ million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

 

BJCâ€s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Childrenâ€s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

 

By 'Caring for Systems that Care for People', BJC HealthCare Information Services (IS) is a key enabler of the mission, strategy and operating excellence that is associated with BJC HealthCare. Information Services is comprised of over 650 individuals working together to provide effective delivery of system development, implementation and support as well as strategic IT planning and analysis to BJC's Hospitals and Health Service Organizations.


Preferred Qualifications

Role Purpose

The Supervisor, EHR Software Configuration is responsible for the overall configuration, support, and operations of Epic or Ancillary Clinical applications within their sphere of responsibility. Works closely with the Software Configuration Manager (Epic) and stakeholders to oversee team activities by ensuring work is on track and adheres to defined timelines, budgets, identifying, escalating and resolving associated risks and ensuring overall design delivers the necessary solution that meets end user needs. This position manages a team of individuals to complete the work. The Supervisor, EHR Software Configuration distinguishes themselves from other Senior managers by possessing knowledge of and working with Epic specific software applications.

 

Responsibilities

Develops BJC IT organizational policies, standards, and guidelines for software configuration design, deployment and refactoring. Leads BJC Technology teams of operational professionals responsible for overseeing application system availability, performance, and enhancements. Directs BJC Technology team members work assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately. Plans and leads testing activities for software applications. Leads activities to manage risks and opportunities associated with testing and change. Assembles test plans, testing scenarios, and performing quality testing reviews. Works collaboratively with various constituency groups, team members, and leadership to iteratively review user experience. Leads team members to gather feedback surrounding the software configuration, review application configuration options with constituency groups, and act upon feedback provided by end-users. Leads teams of operational professionals responsible for overseeing first line investigation and gathers information to enable incident resolution and allocate incidents. Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership. Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.

Minimum Requirements

Education

Assc Deg and/or Equivalent Exp

Experience

2-5 years

Supervisor Experience

< 2 years

Preferred Requirements

Education

Bachelor's Degree

Experience

5-10 years

Supervisor Experience

2-5 years
Benefits and Legal Statement

BJC Total Rewards

At BJC weâ€re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Pension Plan*/403(b) Plan funded by BJC 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance

To learn more, go to

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

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