Community Manager
4 weeks ago
Job Summary
:The Community Manager is a 10 month, live-in, benefits-eligible, staff position for the 2024-2025 academic year, ending on May 23, 2025. that is responsible for the operation of one or two residence halls, housing between 120-300 students. The Community Manager is charged with shaping the community and experiences of residential students by providing services and programs focused on the Office of Residence Life's Pillars of Success. This position reports to an Assistant Director of Residence Life. The position could be renewable if enrolled in a Miami University graduate program or the need of the department.
Duties/Physical Demands: Community Development
• Cultivate a positive and engaging living environment that fosters a sense of belonging and enables students to build positive relationships with one another
• Maintain high visibility and availability, including attending community events, regularly touring the community, and interacting with residents
• Meet with residents one-on-one to provide personal, social, academic, and occupational support and referral
• Collaborate with faculty and staff stakeholders to implement programmatic opportunities, some of which may be connected with living learning community themes
• Serve as the financial, programmatic, and leadership adviser to the Community Leadership Team
Supervision
• Supervise, train, and evaluate 6-12 resident assistants
• Host weekly staff meetings to communicate upcoming events, discuss community concerns, and facilitate professional development experiences related to the four goals of the Residential Curriculum
• Conduct weekly or bi-weekly one-on-one meetings with staff members
• Ensure staff members are appropriately confronting and documenting behavioral issues and concerns and duty procedures are followed
• Oversee implementation of programs and strategies that enable student growth and development
Student Conduct and Crisis Management
• Review incident reports through Maxient and police reports (if available) for incidents that take place in the community and/or involve residents living in the community
• Respond to residents in need, referring to other professionals, when appropriate
• Provide leadership and assistance during emergencies and times of crisis in and adjacent to the community
• Assume shared responsibility for campus-wide on-call duty
• Enforce Miami University and Office of Residence Life objectives, policies, rules, and procedures
• Provide programs and other proactive educational interventions to enhance good decision-making by residents
Professional Development & Administration
• Report, track, and follow up on maintenance issues with appropriate building managers, housekeeping staff, and physical facilities employees
• Serve as the primary contact for parents and family members of residents
• Serve on a minimum of two department standing committees
• Administer student check-in, check-out, and room changes; assist with room condition reports and damage billing processes
• Participate in departmental and divisional professional development activities
• Participate in the recruitment, selection, and training of staff members for the Office of Residence Life
• Perform administrative duties associated with summer projects and assignments
Overarching Staff Expectations
• Serve as a role model for all hall staff and residents in personal and professional behaviors
• Practice ethical stewardship of university resources
• Demonstrate a commitment to diversity by promoting and attending campus & community multicultural events, facilitating professional development with RA staff, presenting on diversity, or implementing strategies.
• Demonstrate a consistent willingness to work with individuals from different race, ethnicity, gender, gender identity, gender expression, sexual orientation, socioeconomic status, ability, ideology, religion, and national origin backgrounds
• Create and maintain positive professional relationships within the department and across the university
• Fulfill other general duties assigned by the Office of Residence Life, Division of Student Life and/or Miami University
Bachelor's degree.
Desired Qualifications:Previous experience in Residence Life or a master's degree.
Diversity Statement:is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.
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