Somerset Amphitheater

THE JOB

The Usher Supervisor is a working supervisor who is responsible for supervising and coordinating activities of the Ushers within the venue. Duties may also include management functions.

Job Functions:

· Direct and supervise Ushers and other employees performing similar services as directed. Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.

· On an ongoing basis leads and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details.

· Assist with managing breaks.

· Show CARE by participating in venue recycling efforts before, during and after the show.

· Assist management to ensure compliance with all venue policies and procedures to include all safety regulations.

· Oversee productivity and work assignments of the Ushers and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.

· Assign and schedule team members to specific duties.

· Enforce safety, health, and security duties.

This position starts at $24.00 per hour

Qualifications:

· High School Diploma or equivalent.

· Attention to detail, quality and accuracy.

· Strong relationship building and communication skills.

· Ability to work independently.

· Excellent verbal and written communication skills.

· Position requires constant walking, climbing stairs, lifting and carrying 50 lbs or more