Store Manager
1 month ago
Store Code: SS - Human Resources Brands (2765634)
At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and show that we care for our customers, communities and each other. At Stop & Shop, we're here to feed all of life's moments, and we've made a promise to our customers to help them make the small wins possible every day.
The Store Manager will assume the crucial responsibility of providing robust, positive, and proactive leadership to their team, with accountability for overseeing all facets of store operations. The primary duties encompass cultivating a culture of best-in-class customer service, ensuring exceptional interactions. The role emphasizes the promotion of a positive and responsive environment for both internal and external customers, while strictly adhering to local, state, and federal laws and internal audit standards.
Key Responsibilities:
Foster a culture of unparalleled customer service for exceptional service interactions.
Cultivate a positive and responsive environment for both internal and external customers.
Ensure compliance with local, state, and federal laws, as well as internal audit standards.
Act as a coach and facilitator, empowering the team to effectively manage and be accountable for daily departmental operations.
Provide strong, positive, and proactive leadership, offering direction, feedback, and holding the team accountable for performance and results.
Oversee and manage total store operations.
Demonstrate a proven track record in people development, diversity, and labor relations; customer service excellence; profitability; merchandising and sales; payroll and productivity; community relations; administration; strategic business planning; and sanitation/safety.
Essential Skills:
Comprehensive knowledge of all store departments.
Proficiency in safe food handling practices.
Excellent communication skills, both verbal and written.
Exceptional interpersonal, planning, organizing, and leadership skills.
Highly motivated, results-oriented, and a self-starter.
Ability to influence and communicate effectively across different functions.
Demonstrated leadership and management skills.
Exceptional analytical and strategic planning abilities with a keen attention to detail.
High level of customer service skills.
Effective organizational, time management, and delegation skills.
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
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