Caregiver Manager

4 weeks ago

Spokane, United States Family Resource Home Care Full time

Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple – to improve more lives

We are currently hiring for a Caregiver Manager to join our Spokane branch, located in Spokane Valley.

Summary

Our Caregiver Managers supervise our team of caregivers. This position is a full time, salary, Mon-Fri opportunity.

Duties

Provide high quality, professional service to our caregivers and clients Supervise caregiver staff and field calls and questions to best support them in their roles Maintain accurate and detailed records for caregiver communications, preferences, needs, etc. Perform new hire orientation each week for all new caregivers Reference caregiver preferred weekly hours and client preferences to build a working schedule that mutually benefits both the caregiver and client

Requirements

At least 1 year of experience in home care staffing OR 2+ years of experience in a customer service role in the healthcare industry Ability to provide examples of proven excellent customer service skills with references to confirm Must be proficient in using computers and Microsoft Office (Excel, Outlook, Teams, SharePoint, etc) Ability to work well with others; experience with team collaboration and problem solving 1+ year of supervisory experience strongly preferred Experience with scheduling software and/or POC software strongly preferred

Benefits & Perks

Medical, dental, vision and prescription insurance options 3 weeks of Paid Time Off 401k  Health Savings Account Work computer and phone system Employee Assistance Program Leadership Development Program and career growth opportunities 

FRHC is an equal opportunity employer.

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