Patient & Family Representative

1 week ago


Wilmington, United States Nemours Children\'s Health Full time

Nemours is seeking a Patient and Family Representative to join our Nemours Children's Health team in Wilmington, DE. This is a 7:00AM to 3:30PM, Mon-Fri position.

Patient and Family Representatives create a family centered environment that ensures that as a family arrives at N/AIDHC to receive clinical care, a positive and inviting experience is provided. The Patient and Family Service Representative is often the first point of contact for community, patients and families and are integral in forming the first impression those stakeholders have of the organization. This position covers the Front Desks in the Main Lobby and in the Outpatient Lobby, Monday through Friday, weekday business hours, 7:00AM to 3:30PM. This position's responsibilities include, but not limited to, welcoming families entering the main lobbies (Welcome Center and Outpatient Lobby) of the hospital building through staffing at the front desk, completing inpatient visitor badging process to ensure patient and associate safety, being familiar with the hospital layout and providing wayfinding, and demonstrating excellent customer service and service recovery skills.

This position will also have some responsibilities helping to cover the Patient Escort team, typically during the morning hours, 8:00AM to 11:00AM. The Patient Escorts support patients and their families, and the medical team, by transporting patients to and from their inpatient room, for appointment and procedures in the hospital. The Patient Escort will also support patients and their families at the time of discharge, helping them with transport to the exit of the hospital. The Patient Escorts will help escort family members around the hospital as requested and will make deliveries to patient rooms as requested and available. The Patient Escort team works along with the Patient and Family Services Welcome Desk team to provide a safe and welcoming experience. This includes cleaning and restocking wheelchairs and wagons.

Requirements;

HS Diploma or equivalent

Six months experience required



  • Wilmington, United States Nemours Foundation Full time

    Nemours is seeking a Patient and Family Representative to join our Nemours Children's Health team in Wilmington, DE. This is a 7:00AM to 3:30PM, Mon-Fri position. Patient and Family Representatives create a family centered environment that ensures that as a family arrives at N/AIDHC to receive clinical care, a positive and inviting experience is provided....


  • Wilmington, United States Nemours Full time

    Nemours is seeking a Patient and Family Representative to join our Nemours Children's Health team in Wilmington, DE. This is a 7:00AM to 3:30PM, Mon-Fri position. Patient and Family Representatives create a family centered environment that ensures that as a family arrives at N/AIDHC to receive clinical care, a positive and inviting experience is provided....


  • Wilmington, United States Riccobene Associates Family Dentistry Full time

    Riccobene Associates Family Dentistry is looking for a full-time Patient Account Representative for our Monkey Junction location!Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team member! You can navigate your future by partaking in the ultimate employee experience &...


  • Wilmington, United States Riccobene Associates Family Dentistry Full time

    Riccobene Associates Family Dentistry is looking for a full-time Patient Account Representative for our Monkey Junction location!Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team member! You can navigate your future by partaking in the ultimate employee experience &...

  • Patient Advocate

    3 weeks ago


    Wilmington, United States Elevate Patient Financial Solution Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be based in a hospital in Wilmington, NC. The Full Time schedule for this role will be 9am-6pm, Monday-Friday. Job Summary: The purpose of this position is to connect uninsured hospital patients to programs that will cover their...


  • Wilmington, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...


  • Wilmington, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...

  • NC-Patient Advocate

    3 weeks ago


    Wilmington, United States Elevate Patient Financial Solution Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be based in a hospital in Wilmington, NC. The Full Time schedule for this role will be 9am-6pm, Tuesday-Saturday. Job Summary: The purpose of this position is to connect uninsured hospital patients to programs that will cover their...


  • Wilmington, United States RemX Full time

    Job DescriptionJob DescriptionNow Hiring! Patient Service Representative! Contract to hire opportunity!Hours: Monday – Friday 8am – 4:30pm with a half hour lunchCandidates must live in commutable distance for this fully on-site position in Wilmington, DE.Be Part of a High-Performing Team. Here is your chance to join a leading company as a Patient Service...


  • Wilmington, United States RemX Full time

    Job DescriptionJob DescriptionNow Hiring! Patient Service Representative! Contract to hire opportunity!Hours: Monday – Friday 8am – 4:30pm with a half hour lunchCandidates must live in commutable distance for this fully on-site position in Wilmington, DE.Be Part of a High-Performing Team. Here is your chance to join a leading company as a Patient Service...


  • Wilmington, United States RemX Full time

    Job DescriptionJob DescriptionNow Hiring! Patient Service Representative! Contract to hire opportunity!Hours: Monday – Friday 8am – 4:30pm with a half hour lunchCandidates must live in commutable distance for this fully on-site position in Wilmington, DE.Be Part of a High-Performing Team. Here is your chance to join a leading company as a Patient Service...


  • Wilmington, United States AMP Payment Systems Full time

    Job DescriptionJob DescriptionAre you a hard working sales professional who thrives in a face-to-face selling environment? Are you on the hunt for an opportunity that rewards you for your hard work not just once, but on a recurring basis? If so, then this may be the opportunity you've been searching for.We are AMP Payment Systems, and we are currently on...


  • Wilmington, North Carolina, United States Family Dollar Full time

    Family Dollar N COLLEGE RD STE 2 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...


  • Wilmington, United States Riccobene Associates Family Dentistry Full time

    Riccobene Associates Family Dentistry is looking for a full-time Patient Coordinator for our Porters Neck Office!Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team member! You can navigate your future by partaking in the ultimate employee experience & building long...


  • Wilmington, United States Riccobene Associates Family Dentistry Full time

    Riccobene Associates Family Dentistry is looking for a full-time Patient Coordinator for our Monkey Junction Office! Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team member! You can navigate your future by partaking in the ultimate employee experience & building...


  • Wilmington, United States Riccobene Associates Family Dentistry Full time

    Riccobene Associates Family Dentistry is looking for a full-time Patient Coordinator for our Porters Neck Office!Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team member! You can navigate your future by partaking in the ultimate employee experience & building long...


  • Wilmington, United States Riccobene Associates Family Dentistry Full time

    Riccobene Associates Family Dentistry is looking for a full-time Patient Coordinator for our Monkey Junction Office! Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team member! You can navigate your future by partaking in the ultimate employee experience & building...


  • Wilmington, United States Riccobene Associates Family Dentistry Full time

    Job DescriptionJob DescriptionRiccobene Associates Family Dentistry is looking for a full-time Patient Coordinator for our Monkey Junction Office!Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team member! You can navigate your future by partaking in the ultimate...


  • Wilmington, United States InStride Foot Full time

    Patient Services Representative Job Summary Assists with the front desk responsibilities of the podiatry practice. Essential Functions (May perform part or all of the following) Greets and registers patients. Verifies insurance and demographic information. Checks patients in and/or out and makes appointments as indicated. Collects co-pays and patient...


  • Wilmington, United States InStride Foot Full time

    Patient Services Representative Job Summary Assists with the front desk responsibilities of the podiatry practice. Essential Functions (May perform part or all of the following) Greets and registers patients. Verifies insurance and demographic information. Checks patients in and/or out and makes appointments as indicated. Collects co-pays and patient...