Sales Supervisor

7 days ago


Los Angeles, United States CALPAK Full time

Join CALPAK’s mission to elevate the travel experience As a Sales Supervisor at our first ever store, you'll inspire customers to travel confidently with our innovative luggage and travel accessories. You'll be a key part of our "Happy Packing" culture, delivering top-tier customer service while achieving both individual and team sales goals.

Requirements

Key Responsibilities:

  • Be a brand ambassador, building lasting customer relationships and delivering an unforgettable shopping experience.
  • Stay energetic and positive while handling customer inquiries and resolving issues promptly.
  • Use tools to meet KPIs, maintain product knowledge, and keep up with retail trends.
  • Accurately process transactions using POS (Shopify) and handle cash responsibly.
  • Ensure proper stock levels, handle inventory, and follow store opening/closing procedures.
  • Motivate, coach, and inspire the team; manage employee experience from hiring to offboarding.
  • Assist store leadership in ensuring compliance with operational policies and procedures including staffing, inventory and store maintenance. 

What We’re Looking For:

  • Strong interpersonal skills with a passion for helping customers and supporting teams.
  • Great time management and problem-solving abilities.
  • Willingness to adapt to a flexible schedule, including weekends and holidays.
  • Ability to handle physical demands such as standing, lifting, and stocking merchandise.

What You'll Need:

  • High School diploma or equivalent.
  • Minimum 2+ years of progressive retail experience.
  • Strong sales and service skills, ability to multitask, and handle cash transactions.


Ready to join a team that’s redefining travel? Apply now



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