Operations Manager College Hunks Hauling Junk and Moving Brookfield CT
1 month ago
Company Overview
Veterans are highly encouraged to apply.
COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen to Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
COMPANY VISION: To be the largest, most popular employer of a collegiate workforce and a Launchpad of business ownership, bringing back the American Dream to college students and their parents.
Core Values:
Building Leaders, Listen, fulfill and delight, Always Branding, Create a Fun Enthusiastic team environment.
Job Summary
We are seeking a driven individual that is motivated by client satisfaction and continued success. College Hunks Franchising is looking for a dynamic individual to fill our Operations Manager role. The ideal candidate will embody College Hunks Core Values and deliver world-class customer service and continue to build a strong company culture.Ideal Candidate
The ideal individual for this position would be one who is confident and able to lead a team by energizing and motivating. Someone who is strong both mentally and physically that can consistently address problems in a calm corrective manner and step into jobs to both oversee employees and preform work when necessary. Someone looking for a change in the typically 9-5 desk job that would enjoy a more active fast passed environment who can adapt to change in the day and multitask effectively. A punctual, reliable, detail-oriented individual who strives for providing a high degree of customer service.Responsibilities
Energize and Motivate crews for the day during a morning huddle. Ensuring the day starts on time and crews are on the road ready and prepared for the day, current staff includes approx. 15 employees and growing. Perform day-to-day management of moving and junk hauling operations, including put not limited to ensuring crews have correct supplies and paperwork for jobs, coordinating routes, tracking crew, rescheduling appointments, and ensuring jobs are billed accurately 100% client amazement and loyalty Interacting with clients in a friendly and professional manner at all time. Creating a memorable experience and repeat business. Business Operations Safety and truck safety Establish value and price appropriately so the client understands the value they received for the price they were charged. Managing P & L and annual budgets with franchise partner Utilize systematic hiring and training process. Conduct client estimates for Moving and Junk Removal services as needed. Manage staff scheduling using When I work, schedules are posted weekly Boost team member awareness of company mission and vision to be measured by achieving team member goals. Run franchise operations to ensure revenue and profitability targets are met. Work closely with Franchise Partner to implement and build new systems and processes. On occasion perform junk removal jobs and moving services as well as supervise a team of truck team members. Must be strong and in good physical condition. Oversee employee training in areas such as sales, logistics, operations, marketing, customer service, profitability, and safety. Attend periodic learning and training events. Produce and review operational reports to make operational decisions. Execute monthly marketing plans.Qualifications
Required Education & Experience:
Bachelor’s Degree in Business Management preferred or equivalent/relevant on the job experience. 3 years’ experience managing a service industry operation preferred Sales, Marketing and Operations/Systems Management. Confident and proactive communicator; must be able to manage positive relationships with clients and team members Must be extremely reliable, punctual and detail-oriented. Must be safety and liability conscious. Must be excellent at multi-tasking. Strong written, verbal and presentation communication skills. Exceptional interpersonal skills and the ability to work positively/effectively with people at all levels. Construction background and experience with basic power tools preferred. Thrive in a fast-paced and growing industry.Preferred Experience:
2 years’ experience managing junk or moving company operating locationE.O.E. - Benefits include a competitive starting salary, opportunity for growth and advancement in a quickly growing franchise, and the opportunity to work in a Fun, Enthusiastic Team environment Profit-sharing program to be implemented in the near future as the business continues to grow
If this sounds like you, we want to hear from you
Actively recruiting and interviewing now
Compensation: $40-50K full time base + incentives in near futureCollege Hunks Hauling Junk - Danbury CT is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
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