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Clerk - Dist - Clerk IV Dist

4 months ago

Harrison, United States Entergy Full time

Posting End Date:

Work Place Flexibility: Onsite

Legal Entity: Entergy Arkansas, LLC

JOB DUTIES/RESPONSIBILITIES

Support and actively participate in Safety programs and Safety meetings. Provide clerical support to the region field engineering work group and to the networks as required. Operate in AM/FM GIS and OM. Ability to work minimum of 16 hours during storm situations. Receive and process customer requests and other customer issues; Review and process CUTD tickets from DIS and CCS; Call customers to discuss basic information regarding their requests; Memo accounts in CCS/DIS/DSS with information acquired from customers, engineers, engineering associates and network employees; Generate service orders and service requests for required work; Set appointments using Outlook calendars and verbal notifications; Relay information to network employees and others with radio, and cell phones; Monthly Vehicle entry. Set up customers for invoicing; Produce invoices, Research customer accounts in CCS; Maintain Public Liability files. Operate in Time & Labor programs. Change commit dates on Work Requests, SO's and SR's; Answer area phones as needed; Pay bills via PEARL; General filing, copying and other clerical tasks as assigned.

Minimum knowledge, skills and abilities required of the position:

Excellent organizational and communication skills. Ability to work in a team environment or alone. Has a working knowledge of Entergy's CCS software. Has a working knowledge of Entergy's EARL, PEARL, and Time and Labor software systems. Familiarity with DIS and PeopleSoft Financial program is desirable.