Product Delivery Specialist

Welcome to Ettleson Cadillac Buick GMC We are a family owned dealership operating for over 50 years Ettleson is looking for people who are driven for success, excited for an opportunity to grow in the automotive industry and passionate about excellent customer service.
Apply with us of are focused on developing your career Pay is hourly PLUS commission

What We Offer

• Medical and Dental

• 401K Plan

• Paid time off and vacation

• Growth opportunities

• Paid Training

• Employee vehicle purchase plans

• Family owned and operated

• Long term job security

• Health and wellness

• Flexible Work Schedule

• Saturday Lunches

• Discounts on products and services

Responsibilities

In this role, you will be the link between the buyer and their future vehicle.
You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase.
 You will learn about all of the newest vehicles and technologies on the market.
We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.

• Answer customer calls and establish follows-up with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team.
This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. Sales experience is not neccessary as this is an entry level role. 

• Previous Customer Service Experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Computer skills are required
• Willing to submit to a pre-employment background check & drug screen