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Patient Care Coordinator
4 days ago
Overview
My Vet Animal Hospital has an exciting opportunity for a Patient Care Coordinator (PCC) to join our teamJoin our dynamic, fast-paced small animal clinic
We're looking for skilled candidates to work with both small animals and pocket pets.
Enjoy hands-on training, mentorship, and a supportive team environment.
Take your career to the next level with us
Location: 7369 State, Rte. 3 Westerville, OH 43082 Shift Details: This is a part-time position (under 30hours/week). Pay Range: $15.00 - $17.00/hour (Based on Experience)What We Are Looking For:Our Patient Care Coordinator is the liaison between the staff and our valued clients.The ideal candidate for this position requires excellent verbal communication skills to effectively convey the importance of veterinary care to clients. Strong active listening skills are essential for addressing client questions and concerns. Emotional intelligence and social awareness are highly valued traits. Additionally, the role demands the ability to multitask in a fast-paced environment.
Job Summary : The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit.
Responsibilities
Essential Functions :
Additional Functions:
Performs other related duties as assigned.
Qualifications
Required Knowledge, Skills and Abilities :
Passionate about delivering exceptional client service. Genuine love and appreciation for animals. Friendly, personable, and committed to ensuring client satisfaction. Proficient in active listening and accurate transcription of medical information. Thrive on serving and assisting people. Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions. Strong computer literacy and typing skills. Effective communication skills, both written and verbal. Required Education and Experience :
Preferred Education and Experience:
Physical Requirements :
Reasonable Accommodations
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information.
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