Restaurant Supervisor

4 weeks ago


Lake Mary, United States Pinnacle hotel Management Full time

OVERALL RESPONSIBILITIES:

Work in conjunction with the Managers of Food and Beverage to ensure quality product and timely service.

JOB REQUIREMENTS

Must have a min of 2-3 years restaurant supervisor experience; prefer hotel setting Minimum lifting of 20lbs. Ability to verbally communicate effectively with guests and co-workers. Pushing, pulling, bending, stooping, upward reaching. Some exposure to cleaning chemicals Prolonged periods of standing and/or walking.

ESSENTIAL FUNCTIONS:

Ability to perform the Basics of Brilliant Hosting while delivering Marriott's Core Values at all times. Regular inspection of all areas in order to direct work. Emphasis to be on sanitation and cleanliness. Handle guest complaints immediately in the most diplomatic manner. Spot check guest checks to ensure proper check handling procedures are being adhered to. Operate POS system to process checks and any other transactions. Maintain cleanliness of restaurant and oversee side duty completion. Operate/Program PMS for daily specials. Conduct Daily pre-meal meetings. Each associate is expected to complete, within their ability, all reasonable requests by management. Supervise and direct restaurant service plans and actions to achieve improved operations, overcome deficiencies, and instigate necessary changes. Daily inspection of restaurant and readiness according to standards.
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