Store Manager

1 month ago

Kansas City, United States Walgreens Full time

Job Description

Job Objectives
Manages the operation of a Walgreen store.
Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.
 
Job Responsibilities/Tasks
Customer Experience

Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers’ special needs. Operations Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures execution of District Manager operational feedback. Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Daily Planning and Execution Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management Analyzes financial and performance data; develops action plans to increase sales and control costs. Reviews KPIs daily and prepare to discuss with district management. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. Makes hiring, promotion and termination decisions. Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. Develops employee performance plans and follows up according to deadlines. Monitors and approves team member compensation. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position.  Follows performance improvement plans offered by District Manager. Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. Conducts community outreach (e.g., speaks with members of community, physicians in area). Assists District Manager in planning and attending community events.

External Basic Qualifications

Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. Willingness to work flexible schedule including extended days, evenings, and weekend hours.

Preferred Qualifications

Bachelor’s Degree. PTCB or ExCPT Certification. Three years retail management experience, including supervising others, managing, and assigning work. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.

  • Assistant Store Manager

    6 days ago

    Spring City, United States Kolb's Farm Store Full time

    **We are Growing** **Responsibilities**: - Assist in managing store staff, including hiring, training, and scheduling - Oversee and participate in inventory management and restocking - Ensure compliance with company policies and procedures - Handle customer inquiries and resolve issues promptly - Drive sales by providing exceptional customer service and...

  • Store Manager

    3 weeks ago

    Kansas City, United States City Gear, LLC Full time

    Job DescriptionJob Description06076 Kansas City, MOLE_303 City Gear, LLCJob Title: Store ManagerDepartment: OperationFLSA Status: Non-ExemptReports To: District Sales ManagerSUMMARYThe Store Manager oversees and is responsible for the store’s sales efforts in each department in the store and supervises the store’s overall operation to ensure efficiency...

  • Store Manager

    3 weeks ago

    Kansas City, United States Hibbett Retail, Inc. Full time

    Job DescriptionJob Description01557 Kansas City, MOLE_301 Hibbett Retail, Inc.Job Title: Store ManagerDepartment: OperationFLSA Status: Non-ExemptReports To: District Sales ManagerSUMMARYThe Store Manager oversees and is responsible for the store’s sales efforts in each department in the store and supervises the store’s overall operation to ensure...

  • Store Manager

    3 weeks ago

    Kansas City, United States City Gear, LLC Full time

    Job DescriptionJob Description06079 Kansas City, KSLE_303 City Gear, LLCJob Title: Store ManagerDepartment: OperationFLSA Status: Non-ExemptReports To: District Sales ManagerSUMMARYThe Store Manager oversees and is responsible for the store’s sales efforts in each department in the store and supervises the store’s overall operation to ensure efficiency...

  • Store Manager

    3 weeks ago

    Kansas City, United States Hibbett Retail, Inc. Full time

    Job DescriptionJob Description01498 Kansas City, MOLE_301 Hibbett Retail, Inc.Job Title: Store ManagerDepartment: OperationsFLSA Status: Non-ExemptReports To: District Sales ManagerSUMMARYThe Store Manager oversees and is responsible for the store’s sales efforts in each department in the store and supervises the store’s overall operation to ensure...

  • Store Manager

    3 weeks ago

    Kansas City, United States Hibbett Retail, Inc. Full time

    Job DescriptionJob Description01550 Kansas City, KSLE_301 Hibbett Retail, Inc.SUMMARYThe Store Manager oversees and is responsible for the store’s sales efforts in each department in the store and supervises the store’s overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds Hibbett I City Gear’s policies, goals, and...

  • Assistant Store Manager

    1 month ago

    Bossier City, United States Dirt Cheap Store Full time

    Job DescriptionHere is what we do: Closing the Loop with Channel Control Merchants Rate of pay $13.00-14.00 per hourPaid weekly401k After 6months with 3% - 5% match15,000 Life Insurance Provided by CCMVisual, Dental, Medical Benefits after 60 DaysEmployee Assistance ProgramOn the job trainingEmployee discount at our Dirt Cheap, Treasure Hunt, and Dirt-Cheap...

  • Assistant Store Manager

    4 weeks ago

    Bossier City, United States Dirt Cheap Store Full time

    Here is what we do: Closing the Loop with Channel Control Merchants Rate of pay $13.00-14.00 per hourPaid weekly401k After 6months with 3% - 5% match15,000 Life Insurance Provided by CCMVisual, Dental, Medical Benefits after 60 DaysEmployee Assistance ProgramOn the job trainingEmployee discount at our Dirt Cheap, Treasure Hunt, and Dirt-Cheap Building...

  • Assistant Store Manager

    3 weeks ago

    Bossier City, United States Dirt Cheap Store Full time

    Job DescriptionHere is what we do: Closing the Loop with Channel Control Merchants Rate of pay $13.00-14.00 per hourPaid weekly401k After 6months with 3% - 5% match15,000 Life Insurance Provided by CCMVisual, Dental, Medical Benefits after 60 DaysEmployee Assistance ProgramOn the job trainingEmployee discount at our Dirt Cheap, Treasure Hunt, and Dirt-Cheap...

  • Retail Store Manager

    2 weeks ago

    Garden City, United States The UPS Store #0691 Full time

    This position is for the retail location of The UPS Store - not the warehouse or corporate. The Retail Store Manager is responsible for the day-to-day operations of the retail location. He or she will open and close the store, manage productivity and ensure the store's team delivers world-class customer service to all customers, monitor cost control and...

  • Assistant Store Manager

    4 weeks ago

    Garden City, United States The UPS Store #0691 Full time

    This position is for the retail location of The UPS Store - not the warehouse or corporate. The Assistant Store Manager helps the Store Manager run the day-to-day operations of the retail location. He or she may be required to open and close the store, help manage productivity and ensure the store's team delivers world-class customer service to all...

  • Assistant Store Manager

    3 hours ago

    Garden City, United States The UPS Store #0691 Full time

    This position is for the retail location of The UPS Store - not the warehouse or corporate. The Assistant Store Manager helps the Store Manager run the day-to-day operations of the retail location. He or she may be required to open and close the store, help manage productivity and ensure the store's team delivers world-class customer service to all...

  • Assistant Store Manager

    1 week ago

    Garden City, Michigan, United States The UPS Store #0691 Full time

    This position is for the retail location of The UPS Store - not the warehouse or corporate.The Assistant Store Manager helps the Store Manager run the day-to-day operations of the retail location. He or she may be required to open and close the store, help manage productivity and ensure the store's team delivers world-class customer service to all customers,...

  • Store Manager

    1 week ago

    Kansas City, Missouri, United States Pizza Hut Full time

    Are you experienced in the restaurant industry, but looking for something more? Pizza Hut Wilson Road is looking for a full time or part time Store Manager in Kansas City, MO and you could be the perfect fit As Store Manager, you are responsible for the overall operations of the restaurant. This includes but is not limited to...Building, managing, and...

  • Assistant Store Manager

    3 weeks ago

    Kansas City, United States Hibbett Retail, Inc. Full time

    Job DescriptionJob Description01557 Kansas City, MOLE_301 Hibbett Retail, Inc.SUMMARYThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is...

  • Assistant Store Manager

    3 weeks ago

    Kansas City, United States Hibbett Retail, Inc. Full time

    Job DescriptionJob Description01550 Kansas City, KSLE_301 Hibbett Retail, Inc.SUMMARYThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is...

  • Assistant Store Manager

    3 weeks ago

    Kansas City, United States Hibbett Retail, Inc. Full time

    Job DescriptionJob Description01560 Citadel, MOLE_301 Hibbett Retail, Inc.SUMMARYThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in...

  • Store Manager 6024

    2 weeks ago

    Kansas City, United States Hibbett Sports Full time

    06024 Kansas City, KSLE_303 City Gear, LLC Job Title: Store Manager Department: Operation FLSA Status: Non-Exempt Reports To: District Sales Manager SUMMARY The Store Manager oversees and is responsible for the store’s sales efforts in each department in the store and supervises the store’s overall operation to ensure efficiency and...

  • Store Management Trainee

    2 weeks ago

    Kansas City, United States Aldi Full time

    As a Store Manager Trainee, you’ll train on all aspects of successfully running a store in preparation for running for your own store. You’ll be involved in supervising day-to-day store activities, ensuring overall store performance, identifying staffing needs, managing schedules and developing operational action plans while mentoring and developing the...

  • Assistant Store Manager

    2 months ago

    Kansas City, United States Scooter's Coffee Full time

    We look forward to welcoming new teammates to a growing company tasked with developing the Northland with Scooters Coffee locations! Future growth opportunities await the right candidates, as we serve amazing coffee fast and friendly through our driv Assistant Store Manager, Store Manager, Manager, Coffee, Assistant, Restaurant, Retail, Store