Lab Quality Program Manager

5 days ago

Burnet, United States Entegris Full time
Job Description:

POSITION SUMMARY 

Entegris is seeking a Lab Quality Program Manager to oversee quality aspects of Materials Solutions QC labs.  This role is primarily responsible for ensuring MS QC labs are following Entegris Quality and good laboratory practices.  This position is based in our Burnet, TX plant. 

In this role you will: 

The Lab Quality Program Manager’s role is to unify the quality practices across the Materials Solution QC labs.  The role is a cross functional role that requires interactions with all levels of the organization including customers and suppliers.  This role requires an individual that has a strong quality mindset, is internally motivated, can work independently and can navigate a constantly changing and sometime ambiguous landscape.    

Primary Responsibilities: 

  • Develop, implement, and oversee a global lab quality program; implementing the necessary measures to ensure we understand our method uncertainty, and baseline capabilities. 

  • Work towards reducing lab to lab variation so results are statistically matched where products are produced and tested in different regions.  

  • Assist labs in implementing controls that will improve and reduce trouble shooting efforts. 

  • Develop training for labs on quality assurance practices regarding data analysis and interpretation. 

  • Manage Round Robin and Lab to Lab testing to ensure consistency and confidence in laboratory results. 

  • Audit and Evaluate Lab methods for consistency and best-known methodology. 

  • Improve laboratory consistency and quality ISO compliance by creating and revising laboratory policies and procedure. 

  • Ensure Quality CAPA’s are shared and implemented across the division. 

  • Support audits (internal and external) as needed. 

  • Support ISO-17025 program at labs that hold this accreditation and implement where business requires. 

  • Work closely with our QC lab managers and chemists, Customer Quality, Material Quality and Quality Systems personnel as well as with our customers both internal and external.  

  • Enable quality initiatives as they relate to the customer, corporate objectives, quality planning, the quality policy, process improvement and new business goals and objectives.    

 

Traits: 

  • Bachelor of Science in chemistry, physics or engineering or related field required, M.S. or Ph.D. preferred; 

  • Solid knowledge of analytical chemistry, materials science & physics, and familiarity with semiconductor device materials, structures, and metrology. 

  • Knowledge of lab instruments (HPLC, IC, GC, ICP-MS, ICP-AES, AFM, SEM/FIB, FTIR) operations and data analysis required. 

  • Ability to create and manage project plans and timelines, define project deliverables, assign project team roles and resources, identify and track issues and their resolution, and manage project scope, creep, and requirements. 

  • Good working Knowledge of ISO 17025, and 90001 standards.   

  • Familiarity with Good Lab Practices and Good Manufacturing Practices 

  • Proficient in data analysis, statistical methods, and quality management systems.  

  • Knowledge of proper controls for analytical instrumentation, SPC, stability, accuracy, variation, and method uncertainty and GR&R. 

  • Understands customer quality requirements and expectations and works to meet those goals. 

  • Hands on experience with applicable quality tools such as pareto, FMEA’s, SPC/SQC, histograms, trend analysis, process mapping, design of experiments, cause and effect diagrams, 8D problem solving methodology. 

  • Prior experience managing laboratory services in a chemical / gas manufacturing environment preferred.  Familiar with handling corrosives and air-sensitive chemistries (liquid and solid materials) in support of three major product lines (Deposition, Cleans and CMP). 

  • Ability to wear the required PPE when working in the labs (safety glasses, face shields, lab coat, steel toe boots, etc.) 

  • Knowledge of software systems used in analytical laboratories preferred (LIMS, chromatography software etc.) 

  • Prior experience managing people and working w/ global teams. 

  • Excellent communication, documentation, and problem-solving skills.  

  • Ability to work effectively with cross-functional teams to obtain buy-in from all stakeholders. 

  • Strong project management skills, organizational skills, and written and verbal communication skills are required. 

  • Flexibility and self-initiative required to support several simultaneous projects. 

  • Ability to travel up to 25%, some international.     

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