Patching Systems Engineer II

4 weeks ago

Tampa, United States Co-op Solutions Full time

The Opportunity

We are seeking a talented Systems Engineer II who will administer and perform patching on physical and virtualized Operating Systems within highly regulated PCI compliant environment under direct supervision.

On January 2, 2024, Co-op Solutions and PSCU became a single entity – combining two talented teams with the same mission  – both built on the foundation of the “people helping people” credit union philosophy. Our employees are our greatest asset and together, we are better positioned to innovate leading-edge technologies, deliver differentiated value to our clients and support career development opportunities for our employees. It’s an exciting and pivotal point in both legacy companies’ journeys 

Day in the Life

  • Support and patch physical and virtualized Windows servers to ensure availability in a highly regulated PCI environment.
  • Utilize analytical, research, and problem-solving skills to troubleshoot and resolve multi-product/multi-environment enterprise related system defects related to operating systems and servers.
  • Perform infrastructure maintenance activities such as: patching, capacity planning, incident logging, monitoring, troubleshoot and resolve complex production problems.
  • With the support of Senior Engineers, develop requirements, scope, and estimates with internal business partners for patching work while keeping security, compliance, and business impact as a top priority.
  • Collaborate closely with Network and Security teams to identify root causes of problems, troubleshoot, and resolve or escalate related issues in a timely manner.  
  • Utilize strong logical and analytical skills while maintaining poise and focus in high-stress situations to resolve issues efficiently.
  • Motivated to research new technologies that could help the team overcome challenging scenarios or that would positively impact the health of the overall infrastructure environment.

Experience

  • BS in Computer Science / Computer Information Systems or equivalent degree, technical training, or equivalent experience can be substituted for degree.
  • 3-5 years’ experience with (Microsoft Windows Server, Active Directory Server, and Microsoft O365.
  • Experience with Tanium Patch Management Software
  • PCI-DSS experience is a plus.

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