Deployment Engineer
Found in: Talent US C2 - 7 days ago
Description
The Deployment Engineer installs and configures hardware, Tyler software, and 3rd party software remotely. Installs and configures interfaces between Tyler Software and other applications. Troubleshoots issues of moderate difficulty that arise during these installation processes.
Responsibilities
The Deployment Engineer must be able to: Become a trusted client resource by providing service that consistently demonstrates strong product knowledge and work ethic along with respect for the client. Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner. Build rapport with clients to turn what may be a negative situation into a positive customer service experience. Manage and prioritize multiple and often conflicting tasks while working independently. Demonstrate effective communication skills with a wide range of clients, both internal and external, from technical to non-technical and from management to clerical. Focus on providing accurate answers in a pleasant manner. Work through technical issues with customers. Present to the client a courteous, highly professional attitude. Occasional travel may be required. Weekend work may be required.
Qualifications
Bachelor’s degree in computer science, MIS, or comparable work experience. Experience administering and installing applications on Windows or Linux servers. Experience installing or configuring the Microsoft SQL Server database engine. Proficiency with PowerShell or other scripting languages. Working knowledge of server hardware and network configurations. Basic knowledge of web server technology, .NET framework, and SSL security. Excellent interpersonal and communication skills. Ability to prioritize and complete multiple tasks in a fast-paced, technical environment. Strong analytical and problem-solving skills. Ability to work independently and in a team environment. Demonstrated ability to maintain a positive, professional attitude.#INDLGD
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