Billing Operations Specialist

Found in: Talent US C2 - 1 week ago

Cleveland, United States Informa PLC Full time
Job Description

The purpose of the Billing Specialist - Accounts Receivable role is to generate invoices; review contracts & letter of agreements; determine revenue recognition & deferred revenue for the various companies supported by the shared service office. You must ensure that all duties are carried out in line with company policies and within set time limits while providing an excellent level of service to all Informa customers and staff. 

This role requires excellent communication, meticulous attention to detail and practical skills and will also involve interfacing with the following teams/suppliers: Management Team, Order to Cash (O2C) Teams, Record to Report (R2R) Teams, Business Teams, External Suppliers/Customers and Shared Service Center Colleagues. 

The Billing Specialist is expected to assume the following key responsibilities:

Execute the billing procedures as outlined for the various businesses & maintain quality control Ensure that revenue recognition is following Informa Group Policy Maintain special invoicing requirements by client Match support documentation with the invoices prior to sending to the client Perform daily reconciliation of revenue sources Monitor and reconcile the Deferred revenue account Assist or prepare the Unbilled Services revenue accrual Problem solve client issues by researching accounts and finding supporting documentation Assist with month-end account reconciliations Relationship building with client base, Informa entities, management, sales and logistics staff Occasional overtime and the ability to perform other duties as required by business needs

Qualifications

Must have 2 years of Accounts Receivable experience Thorough knowledge and understanding of Accounts Receivable processes within specific area of expertise.  Preferred candidate will have experience with contract review & maintenance Excellent account reconciliation skills A thorough knowledge of SAP (preferable but not required) Good communication skills with the ability to build strong relationships with key contacts Proficient skills in Excel, Word and Outlook are essential Maintain attention to detail and remain approachable whilst working under pressure Skillful in the use of internal systems Act with integrity, tact and diplomacy Ability to complete a variety of related tasks and pro-actively solve problems Excellent Customer Service skills Organized and able to meet deadlines Ability to be flexible within role Confident and highly motivated High School Diploma or equivalent Advanced skill in the Microsoft Office Suite

Additional Information

The pay range for this position is $17-20 / hour depending on experience.

About Informa:

Informa is a leading business intelligence, academic publishing, knowledge and events group. We help customers in hundreds of professional, commercial and academic communities connect and learn, and create and provide access to content and intelligence so they can work smarter and make better decisions faster. 

Why work at Informa:

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritises promotions internally. Our benefits include: 

Learning and development plan to assist with your career development 15 days PTO plus 10 national holidays, 4 days for volunteering and a day off for your birthday Competitive Benefits with 401k match  Paid parental leave  Commuters benefit  Work with a high quality of specialist products and service Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration Employee Stock Purchase Program - become a shareholder Regular social events and networking opportunities 

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