Front Office Receptionist

2 weeks ago

Seymour, United States Southern Indiana ENT Full time

Our friendly and skilled Front Office Receptionists are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers’ schedules. This position will be mainly located at our Seymour practice, with occasional travel to Columbus, Franklin, and Greenwood. 

This role will report to the Team Lead and Practice Administrator.

Principal Duties and Responsibilities of the Front Desk Receptionist:

  • Greet and welcome patients professionally and pleasantly.
  • Check IN: obtain/update complete patient/guarantor demographics and insurance data, collects co-pays and balances/setting up payment plans as necessary, and obtaining signed consents.
  • Check OUT: schedule return appointments, test scheduling as necessary, collects co-pays and balances/setting up payment plans as necessary.
  • Answer the telephones: routing incoming calls, make appointments, and taking detailed messages and communicating as needed.
  • Maintaining control of patient/provider schedules.
  • Assist in canceling appointments: by phone or by mail.
  • Assist in processing incoming/outgoing referrals.
  • Assist in getting medical records from referring providers.
  • Assist in getting referrals/authorization numbers from referring providers & entering auth numbers.
  • Assist in processing/routing clinical inbox in EHR.
  • Assist in processing insurance eligibility issues.
  • Assist in processing Medicaid eligibility scans.
  • Assist in processing appointments to schedule/reschedule.
  • Assist in processing incoming/outgoing new patient packets.
  • Assist in scanning/importing/faxing documents in the EHR.
  • Assist in maintaining patient correspondence for pick up.
  • Chart preparation: pulling/filing old paper charts and scanning into EHR.
  • Correct Patient demographics on all returned mail by contacting the patient or patient representative.
  • Assist in ordering supplies as needed.
  • Assist all departments when help is required/needed.
  • Going to designated clinical sites to preform receptionist responsibilities when required.  Responsibilities also includes to assist clinical staff & providers.
  • Maintain confidentiality of Patient Health Information.
  • Maintain neat, orderly and cleanliness of the waiting reception area, the working reception area, and the employee breakroom.
  • Open and closing duties as outlined in the opening and closing checklist.
  • Follow all SIENT Policies, Procedures and Best Practices.
  • Other responsibilities as requested.

REQUIRED QUALIFICATIONS of the Front Desk Receptionist:

  • High school diploma or equivalent required
  • Ability to work within an EMR database and navigate through a Windows environment required
  • Must be able to type a minimum of 30 words per minute with 90% or greater accuracy

PREFERRED QUALIFICATIONS of the Front Desk Receptionist:

  • 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist
  • Experience working in an ENT Specialist Office

SUPERVISORY RESPONSIBILITY of the Front Desk Receptionist:

This position has no supervisory responsibility.

CERTIFICATES, LICENSES, REGISTRATIONS of the Front Desk Receptionist:

All employees are required to provide proof of vaccination or exemption.

WAGE:

$15.50-$17.50 per hour based on experience. 

ENT is a drug-free environment and an Equal Opportunity Employer.  We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.

 

  • Front Office Receptionist

    3 days ago

    Seymour, United States Southern Indiana ENT Full time

    Job DescriptionJob DescriptionOur friendly and skilled Front Office Receptionists are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and...

  • Receptionist/billing Associate

    7 days ago

    Seymour, United States Vernier Metal Fabricating, Inc Full time

    _**Job summary **_ The Receptionist/Billing Associate is responsible for performing a wide range of administrative and clerical tasks to ensure the office remains organized and efficient. This position will be the first point of contact for visitors, clients, and callers and is essential in creating a positive impression of our organization. - **Essential...

  • Receptionist

    5 days ago

    Seymour, United States Landmark Recovery of Knoxville Full time

    Landmark Recovery of Knoxville - The Receptionist is responsible for managing the telephone system of the program. He/she will be responsible for answering the phone, taking phone messages for the staff, maintaining communication with all staff, knowing the staff’s whereabouts, maintaining cleanliness of the main lobby area, and performing special projects...

  • Optometry Assistant/Front Desk

    3 weeks ago

    Seymour, United States VisionFirst Full time

    VisionFirst is an excellent place for you to start or continue your career, as we are an employee-owned company! VisionFirst has been providing the most progressive and professional eye care to families in Central Kentucky and Southern Indiana since 1973, and this is a great opportunity to join a growing Optometry Practice. Experience in a healthcare...

  • Traveling Receptionist

    4 weeks ago

    Seymour, United States Schneck Medical Center Full time

    Salary starts at $17.50/hour.This position requires traveling to Schneck Family Care Clinics located in Jennings County, Washington County, Scott County, and Jackson County.JOB REQUIREMENTSEDUCATIONMinimum: High School Diploma or GEDPreferred: Medical terminology, computer skills, office equipmentEXPERIENCEAbility to prioritize in high-stress periods (due to...

  • Traveling Receptionist

    2 weeks ago

    Seymour, United States Schneck Medical Center Full time

    Salary starts at $17.50/hour. This position requires traveling to Schneck Family Care Clinics located in Jennings County, Washington County, Scott County, and Jackson County.JOB REQUIREMENTSEDUCATION Minimum: High School Diploma or GED Preferred: Medical terminology, computer skills, office equipment EXPERIENCE Ability to prioritize in high-stress periods...

  • Patient Service Rep

    2 weeks ago

    Seymour, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time

    Apply Job Type Full-time Description University Physicians' Association is seeking qualified applicants for a Patient Service Representative (PSR) for UT FAMILY PHYSICIANS SEYMOUR, a family physicians' office located in Seymour, TN. Job duties include: * Greet patients in friendly and timely manner * Ensure that patients complete necessary forms...

  • Dental Assistant

    6 days ago

    Seymour, United States HireHygienist™ Full time

    In search of a dental assistant for a permanent, full-time position with our client's private practice in Seymour. We are looking to fill a M-F schedule and the job comes with excellent benefits including medical, paid time off, retirement, bonus opportunities, profit sharing, etc.   Position is primarily chairside, sterilization, and clinical maintenance...

  • Dental Assistant

    5 days ago

    Seymour, United States HireHygienist Full time

    Job DescriptionJob DescriptionIn search of a dental assistant for a permanent, full-time position with our client's private practice in Seymour.We are looking to fill a M-F schedule and the job comes with excellent benefits including medical, paid time off, retirement, bonus opportunities, profit sharing, etc. Position is primarily chairside,...

  • Patient Service Rep

    4 weeks ago

    Seymour, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time

    Job Type Full-timeDescriptionUniversity Physicians' Association is seeking qualified applicants for a Patient Service Representative (PSR) for UT FAMILY PHYSICIANS SEYMOUR, a family physicians' office located in Seymour, TN .Job duties include:Greet patients in friendly and timely mannerEnsure that patients complete necessary forms required for the...

  • Intake Specialist

    3 weeks ago

    Seymour, United States Indiana Health Centers, Inc. Full time

    Job DescriptionJob DescriptionDescription:Indiana Health Centers, Inc. (IHC) is a mission-driven organization that has been providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the...

  • Customer Service Rep

    2 weeks ago

    Seymour, United States StaffWorks Inc Full time

    Our client is one of the world's leading manufacturer of highly engineered industrial springs, fasteners, screws, bellows and related metal components. They design and create products for a variety of industries, including medical, aerospace, energy, and automotive. The Seymour location is seeking an experienced Customer Service Representative whom will...

  • Patient Care Coordinator

    2 weeks ago

    Seymour, United States Keplr Vision Full time

    Patient Care Coordinator - Seymour Eye ClinicGeneral job Description & Responsibilities This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include: Speaking with patients on the phone Scheduling appointments Greeting patients Patient check in and out A variety of...

  • Expression of Interest | Retail Leadership Talent Community VIC WEST

    1 month ago

    Seymour, United States Petspiration Group Pty Ltd Full time

    Pets and animals bring us together and inspire us to be better people. From our Petstock people in our stores and offices, our Petstock foundation team, our equine specialists, and online brands, from Australia to New Zealand, the Petstock Group is our symbol of unity, passion, and progress.    At Petstock, we have come together to make an impact for...

  • Customer Service Representative

    2 days ago

    Seymour, United States MW Industries Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01604 Showing 1 location **Job Details** **Description** **ESSENTIAL JOB FUNCTIONS** * Maintain highly accurate customer backlog. * Manage customer purchase orders and releases. * Accurately transfer data from purchase orders and releases to M/F and...